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Contract Customer Service Agent #HYNT
2 weeks ago
We are hiring Contract Customer Service Agents to be outsourced to a globally renowned organisation.
JOB SCOPE
Process customer orders/enquiries daily by email, fax, or phone call.
Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
Coordinate and correspond to customer/sales on the sales order status.
Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
Handle export shipments for intercompany and direct overseas customers.
Prepare the shipping document for Singapore and export shipment.
Support in investigations of internal / external complains to identify root cause and provide solutions.
Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
Ad-hoc duties assigned by manager.
Job Requirement:
Diploma / Degree in Supply Chain management
At least 2-3 years of customer service experience in relevant industry
Prior shipping experience is required
Can commit to at least 1 year.
Can commit to at least 5 days a week.
Possess strong interpersonal and communication skills.
Apply now by sending your resume to ,
or call Japheth Yeo (Jap) at for more enquiries.
We regret to inform you that only shortlisted candidates will be notified.
Japheth Yeo | Outsourcing Team | EA License Number: 99C4599
Recruit Express Pte Ltd Company Reg. No W
Tell employers what skills you haveWeather
Upselling
Aviation
Quality Management
Outsourcing
Customer Relationships
Aviation Industry
Good Communication Skills
Communication Skills
Supply Chain Management
Customer Satisfaction
Customer Service
Customer Orientation
Shipping
Hospitality
Customer Service Experience
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