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Contract Customer Service Agents
2 weeks ago
We are looking to hire Contract Customer Service Agents to work with our clients from reputable healthcare organizations.
Job Responsibilities:
- Process customer orders and inquiries daily via email, fax, or phone.
- Follow up closely with business units on regular or ad-hoc billing; create monthly reports and post invoices.
- Communicate with customers/sales regarding sales order status.
- Collaborate with internal departments to ensure smooth deliveries and promptly resolve any arising issues.
- Manage export shipments for intercompany and direct overseas customers.
- Prepare shipping documents for both Singapore and export shipments.
- Assist in investigating internal and external complaints to identify root causes and offer solutions.
- Validate and comply with hazardous substance licenses from customers as per NEA and SPF regulations.
- Perform any other ad-hoc duties as assigned by the manager.
Job Requirements:
- Hold a Diploma in any discipline with at least 3 years of relevant experience.
- Possess knowledge of logistics and import/export processes.
- Proficiency in SAP is required.
All interested candidates are encouraged to submit their resumes in MS Word format, detailing their work experience, educational background, notice period, and salary expectations.
Natalie Chew Shi Qian
Outsourcing Team
Ref Code: #HGNT
Recruit Express Pte Ltd
Company Registration Number: W | EA License Number: 99C4599
We regret to inform you that only candidates meeting our requirements will be contacted for an interview.
Showcase your skills to potential employers:Sales
Quality Management
Outsourcing
Healthcare
SAP
MS Word
Customer Service
Shipping
Able To Work Independently
Hospitality
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