Customer Service Executive

1 week ago


Singapore ANRADUS PTE. LTD. Full time

Industry/ Organization Type:
Manufacturing/ Supply Chain

  • Position Title
    :Customer Service Executive:
  • Working Location: Tampines (Transport Provided)
Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)

  • Salary Package
    :Basic Salary + AWS + Variable Bonus:
  • Duration: Permanent

Key Responsibilities

  • Process and fulfill orders promptly and accurately, from receiving to delivery.
  • Respond to and follow up with customer inquiries, feedback, and orders.
  • Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
  • Manage documents like certificates of analysis/compliance and inspection statuses.
  • Create, collect and manage sales data, customer contact information and reports.
  • Keep a wellorganized filing system for easy access to work documents.
  • Suggest ways to improve management systems to your Supervisor.
  • Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
  • Use of personal protective equipment provided, to ensure safety while working.
  • Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
  • Carry out any other assigned tasks.

APPLY NOW

  • Excellent communication skills
  • Competent with MS Office and computer skills.
  • At least 1 year of Customer Service working experience.
Anradus Pte Ltd | EA License No.

20C0161 | Angel Lim | EA Reg No:
R1769781

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