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Team Leader Client Relation Center, SEA
2 weeks ago
Team Leader Client Relation Center, SEA
Luxury Retail
Town area
5 days work week, inclusive weekend(Shift work hours)
Urgent role
Job Description
- Responsible for SEA operations
- Support Business Manager to achieve business objectives and sales goals for the CRC team
- Coordinate and liasing with various stakeholders
- Motivate and lead the team to promote in-store appointments to enhance customer relations
- Evaluate employee performance, provide training, and motivate the team
Job Requirements
- You should have minimum 3-5 years of team management experience
- Equipped with strong business acumen with good sales strategy planning
- High energy and motivational leadershi
- Familiarity with contact center tools (SAP CRM, Salesforce)
- Self-motivated, organized, flexible
- Strong collaborative and stakeholder management abilities
- Experience in client-centric operational leadership
- Independent worker with a logical and systematic approach
- Team-building and leadership skill
- Strong communication and supervisory abilities
- High energy and motivational leadership
To apply, please send a copy of your resume to
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.We regret only short-listed candidates will be notified.
Carine Chang Lai Choo (R
[TDCX Talent Solutions Pte. Ltd.]
EA License: 23C2024
Account Management
sales & customer service
Customer Service Oriented
world class customer service
Channel Account Management
Customer Service Management
Customer Service
Key Account Management
Customer Services
Customer Service Experience
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