Visitor Experience Agent

Job Responsibilities Provide excellent Visitor Experience and ensuring the smooth running of the daily operations at MBS Attractions (Museum, SkyPark, Sampan Rides and Digital Light Canvas). Engage visitors in a positive and professional manner while proactively promoting the various Attractions. Proactively working in (but not exclusive to) the main...

JOB SCOPE Job Responsibilities Provide excellent Visitor Experience and ensuring the smooth running of the daily operations at MBS Attractions (Museum, SkyPark, Sampan Rides and Digital Light Canvas). Engage visitors in a positive and professional manner while proactively promoting the various Attractions. Proactively working in (but not exclusive...

JOB SCOPE Greet and direct guests and visitors entering the Digital Light Canvas. Ensures that the Digital Light Canvas is kept clean and well-maintained. Interact with and answer guests’ and visitors’ questions to provide for a service-minded experience on the Digital Light Canvas. Be able to lead tours and be conversant during the tours about...

Summary: The Agent Lead is the technical escalation point for the Incident Management process, they provide support to respective stakeholders and can take over the call/ticket if and when needed. The Agent Lead is the primary facilitator of knowledge transfer and will proactively identify training requirements for the team. They will deliver the...

JOB SCOPE Greet and direct guests and visitors entering the Digital Light Canvas. Ensures that the Digital Light Canvas is kept clean and well-maintained. Interact with and answer guests' and visitors' questions to provide for a service-minded experience on the Digital Light Canvas. Be able to lead tours and be conversant during the tours about local...

Join PropertyGuru and Make an Impact. Real Goals. Genuine People. Tangible Effects.PropertyGuru stands out as the foremost PropTech company in Southeast Asia, serving as the top choice for over 41 million individuals seeking properties to engage with more than 63,000 agents monthly to discover their ideal homes. With a vast database of over 3.2 million real...

Summary: The Agent Lead is the technical escalation point for the Incident Management process, they provide support to respective stakeholders and can take over the call/ticket if and when needed. The Agent Lead is the primary facilitator of knowledge transfer and will proactively identify training requirements for the team. They will deliver the...

Roles & ResponsibilitiesWhat’s the job?Guest Service Agents (GSAs) are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...

About the team The mission of the TikTok Eng-AI Innovation Center is to explore cutting-edge AGI technologies, including but not limited to LLM, multi-modal LLM (video/image/audio/text/code), etc., to let machine better understand user creations on TikTok platform. Regarding to video/image/audio/text, enhanced content understanding can bring better user...

What does the role look like?  Responsible for the overall operational excellence at the Customer Experience Centre (CEC).  Establish, develop, and maintain positive business and customer relationships.  Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.  Oversee CEC...

Hello, Thanks for connecting.My Company, Atelier Lumikha, serves up smart, streamlined back-office work that leverages offshore talent and proven technology. We do the work: simple or complex, so you’re covered. During the last decade, we’ve refined an approach to selective hiring and incremental improvement to build a culture of quality performance and...

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a Husbandry Agent to join our company. In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls...

Science Centre Singapore is committed to fostering interest, learning, and creativity in science and technology through engaging and immersive experiences. Our mission is to contribute to the development of the nation's human resource by providing innovative and enjoyable educational opportunities. We are seeking a dynamic candidate to join our Operations...

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world. Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown...

[What the role is] You are part of the hospitality team at the National Museum and its sister museums Changi Chapel and Museum, and Reflections at Bukit Chandu, that ensures our visitors enjoy their time at the museums and leave with a positive and lasting impression. You are data-driven yet in touch with consumer behaviour and have a flair for pricing and...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world. Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown...

Job Description Job Responsibilities Assist to update website content such as text copy and digital assets using content management system – Adobe Experience Manager (AEM), based on best practices. Liaise with internal stakeholders to manage various teams’ website requests Conduct research to enhance website UI/UX to improve website visitor’s...

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

We are seeking a highly motivated and energetic Customer Experience and Operations Executive to join our fast-growing startup. The successful candidate will be responsible for making outbound calls to customers to check on their experience, navigating systems and making reports, and receiving and resolving more complicated cases that are escalated from...