Director, Product Strategy

2 weeks ago


Singapore KPay Merchant Service Limited Full time

KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need.

A soon-to-be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.


Summary:

  • We are looking for a seasoned product manager to help define, build, and ship our lightning services for merchants and our customers.
  • A successful product manager in this role will research and understand the needs of our merchants as well as analyze and understand the payment and domain market (Retail, F&B, etc.) as a whole.
  • Using this knowledge, he/she will make sure our services and offerings are in line with our merchants' needs.
  • In collaboration with engineering, design, marketing, legal, business, compliance and other stakeholders across the org, they will define opportunities, strategy, and drive product's success on our payment products.
  • This is a new product manager role in a developing and emerging market and a startuplike atmosphere.
  • We're looking for people who are willing and able to take the time to learn, and eventually become an expert on this new market and set of products.

You Will:

Define product strategy:

  • Identify market opportunities and build business cases to drive product strategy, leading discovery internally and externally
  • Develop and socialize a deep understanding and empathy for our merchants: KPay app customers and newtoKpay customers
  • Track and understand our market, constantly evaluating pricing and positioning of our products
  • Proactively coordinate strategic and execution decisions across our payment service product efforts
  • Manage a broad set of internal stakeholders to ensure we are building the right products, tracking success metrics, and communicating developments
  • Engage the right stakeholders and senior company leaders to align resources and prioritization

Drive execution:

  • Define, document, and communicate objectives, product requirements, and constraints for product initiatives and releases
  • Partner with engineering, designer, marketing, business development, legal and compliance to develop and communicate a clear roadmap while executing on initiatives from ideation through delivery
  • Collaborate with our internal and external partners as well as new potential partners to understand their needs and make sure our products evolve or change to meet those needs

Requirements:

years of product management experience or related/equivalent experience

  • Experience shipping and iterating on growing products that required partnering across multiple teams
  • Ability to both operate at a strategic level and dive deep into the details and technical complexity with ease
  • Strong product vision, founded in an analytical and metricsdriven approach that uses data and experimentation to guide decisions and strategy
  • A demonstrated ability to independently lay out and test clear hypotheses
  • Experience working with customers in a B2B / B2B2C context
  • Experience guiding company best practices around product management and product organizational effectiveness
  • Proven ability to go from 0 to 1 with a new product in a new market
  • Fluency in Mandarin is required to manage mandarin speaking stakeholders

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