Director, Strategy

2 weeks ago


Singapore 5 HEALTH PTE. LTD. Full time
Bot MD is a Y Combinator funded startup with the mission of Empowering Doctors around the world.

We believe that providing doctors with quick and reliable access to clinical information and helping to simplify clinical workflow are essential to improving the quality of patient care.

This is a significant need especially in large and underserved emerging markets.

At Bot MD, we believe in building products that delight our clinical users.

We are looking for a rockstar Product Operations Manager to join our growing team to help us scale our Bot MD platform to reach more doctors and nurses in hospitals and clinics around the world.


In this role, you will help drive the success of Bot MD Products and be responsible for helping to scale product growth and impact.

You will help with streamlining product support, figuring out how to best promote viral user adoption, gathering and synthesizing customer and user insights and driving operational efficiency (e.g. billing, onboarding) with automation.

Responsibilities:

  • Thinking through ops requirements, documenting ops implementation plan, and other related tasks as an effective individual contributor for the successful launch and continued growth of Bot MD platforms
  • Ensuring the successful implementation of the ops plan and other related tasks as an individual contributor for the product
  • Setting up operational workflows, processes, and toolkits to optimize and automate product workflows in order to reduce manual and repetitive work.
  • Set up and measure analytics required to improve our product usage across both platforms

Required Skills:

  • 5+ years of experience leading major product operations or project initiatives in the healthcare or tech industry
  • Deep understanding and expertise in operations and strategy, with a wide breadth of knowledge and experience in product development, customer success, strategy, and operational efficiency. Demonstrated technical ability and skills are a plus points
  • Possess a strong suite of research techniques at your disposal to understand how best to use data in operations and growth, as well as measuring and tracking success.
  • Impact focus and a consistent history of delivering measurable results for both users and the business
  • Proven ability to deliver on what you say you will do. You hold your team to this standard, you don't let details slip
  • Data and business minded. You deeply understand how your products work and how to measure long term impact. You can design, run and interpret experiments and A/B tests. You understand the impact of your work on the business and user growth.
  • Strong background collaborating with multidisciplinary business, design and engineering teams to coordinate and lead the execution of the product vision and roadmap
  • Good team player, positive attitude, excellent communication skills
  • BA/BS preferred, not required

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