Global Account Manager

2 weeks ago


Singapore Singapore Airlines Full time

Key Responsibilities

  • Identifying new global agency accounts and managing accounts with existing global agency partners.
  • Preparing and reviewing contract documentation to ensure that SIA's commercial interests are protected.
  • Analysing performance potential, preparing offers, and negotiating contracts with prospective agency accounts to achieve a winwin commercial arrangement.
  • Ensuring productivity of existing global agency partners and pursuing grow of their business with SIA.
  • Maintaining effective working relationships with global agency counterparts so that any operational issues arising can be promptly and amicably addressed.
  • Conducting regular performance review meetings with global agency partners.
  • Providing advice to agency sales teams at stations on the structure of agency incentive schemes.
  • Sharing best practices / success stories across the network.
  • Support sales recovery efforts.

Required Skills:

  • Possess a good university degree in a related field and have good business acumen.
  • Able to manage projects and communicate with various stakeholders.
  • Able to respond quickly and effectively to the changing environment and difficult situations.
  • Able to anticipate and respond to (internal/external) customers' needs and be driven to deliver highquality results.


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