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Airfreight Operations Officer
3 months ago
MAIN DUTIES AND RESPONSIBILITIES
To execute full scope of air & sea freight shipment services which includes:
- Handling & providing customer service ie. Answering of freight enquiries from customers and overseas agent
- Perform account management for existing customers
- Generating quotations to customers
- Negotiate rates with carriers/liners/agents
- Handling bookings with shipping lines/airlines & coloaders
- Follow up on export/import/cross trade shipments and updating of shipping status
- Prepare shipping documentation
- To coordinate air/sea freight shipment (pick up & deliveries), ensuring timely updates and constant support leading to improved service performance rendered to customers
- To monitor shipments and ensure compliance with customers' SOP
- To act as liaison between customers and operations
- To ensure efficient service level is delivered for all shipments
- To work closely with Sales team to identify potential business opportunities for new businesses
- To ensure warehouse housekeeping and movement of shipments according to SOP.
- To carry out any other duties that may be assigned.
REQUIREMENTs
- Diploma in Logistics
- 2 years working experience in Freight Forwarding / Logistics
- Able to work shifts and oncall
- Forklift License (preferred)
- Class 3 driving License (preferred)
Salary:
$2, $3,500.00 per month
Benefits:
- Cell phone reimbursement
- Professional development
- Promotion to permanent employee
Schedule:
- Late shift
- Night shift
- On call
- Weekend availability
Supplemental pay types:
- Performance bonus
Experience:
- Logistics: 1 year (preferred)
Work Location:
One location
