IT Support Engineer

Responsibilities: Handle incoming support cases and track using incident tracking software Follow up on support tickets proactively till closure within the defined SLA Create test cases for bug fixes and/or system enhancements Liaise with developers and end users during the testing process to ensure all test cases passed Perform any other administration and...

Roles & ResponsibilitiesResponsibilities: Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime. Install, configure, and maintain computer systems, networks, printers, and other peripherals. Respond to IT support requests via phone, email, and in-person, maintaining a high level of customer service. ...

Roles & ResponsibilitiesResponsibilities: Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime. Install, configure, and maintain computer systems, networks, printers, and other peripherals. Respond to IT support requests via phone, email, and in-person, maintaining a high level of customer service. ...

Total IT Global is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e. from consulting, procurement, maintenance...

Our client is life Science product manufacturer.- Updating and maintenance of Assembly Procedures**:- Assist in part/component measurements:- Assist in running engineering evaluation - collection and compiling engineering data Coordinating/tracking nonconformance parts movement:Ensure compliance of operations within area of concern with all relevant EHS...

**ABOUT US: - **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations...

Network Support EngineerResponsibilities: Install Network Hardware and Software for LAN, WAN and wireless network Troubleshoot and Repair Faulty Hardware and Software Maintain Network and System Security Monitor Network Performance and Suggest Improvements to Decision Makers Create and Issue User Profiles to Company Employees Create and maintain...

1) Primarily responsible for the post sale maintenance of IBM equipment in customer accounts. Preferable experience in Sys I/X/P system.2) Provide accounts with total systems support.3) Acts as the primary technical interface to customers for hardware and software technical support as required by the customer.4) Uses advanced technical expertise to conduct...

Responsibilities: Technical Troubleshooting on I.T hardware and software products (Desktop PC, Laptop, Printers etc) Perform remote troubleshooting using client remote tool Work closely with various IT resolver group to resolve customer software desktop issues Manage server backup tape, monitor backup status Troubleshoot network and WiFi connectivity Asset...

Provide support requirements at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications to ensure customer satisfaction and service operation are achieved. Conduct installations based on customer's requirements and company specifications, from site inspections...

Requirement Diploma/Degree in Computer Science/Engineering, Information Technology or any related discipline 3+ years of experience in IT production operations 1+ years of experience in leading the operations Familiar with some of the platforms, such as Windows, Linux, Unix, Cloud Platform (AWS), database and middlewareResponsibilities To assist the manager...

Looking for L1 and L2 Desktop Engineers to support Polytechnic sites for a period of 12 months End User support for Desktop / Laptop / Tablets and AV Equipment. yDesktop Engineer L1 / L2Work Hours: Monday to Friday 8.00am to 5.30pmLocation: Dover and Punggol Sites**Salary Range: $2800 to $3500**Main Duties and Responsibilities: - Situated on site at...

Job Title: Dealing Room/ Trade Floor Support SpecialistAbout the PositionWe are seeking a dedicated individual to join our team as a Dealing Room/ Trade Floor Support Specialist. As a key member of the Dealing Support team, you will collaborate with various technology departments within the organization.Roles & Responsibilities:Contribute to the success of...

ABOUT US:We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector.ABOUT CLIENT:Our client is a Tier-1 System Integrator and global leader in providing IT Services,...

We are looking for Application Support Analyst to support one of our clients in SG.Your scope will be as below:Scope: Be a team member of L2 production support team located across Singapore, Hong Kong and India to ensure 2 6 production support for the APAC region. Independently debug and propose resolution/workaround for complex production issues. Ensure...

We are looking for an individual who is passionate about IT and has experience in computer networking - firewall, VPN, servers, switches etc.This position is mainly based in Penjuru with periodic deployment to customer sites depending on projects.JOB SCOPE PaperCut deployment and troubleshooting PaperCut User Training (onsite) and Phone + Teamviewer Support...

The Site Reliability Engineer is responsible for ensuring the reliability, scalability, and efficiency of our systems and infrastructure. This role involves monitoring, troubleshooting, and resolving issues to maintain optimal performance. The engineer will also collaborate with cross-functional teams to automate processes and improve system reliability....

Perform pre-setup check on A/V system and Microsoft Teams Room ∙ Provide on-site support for MS Teams IP Telephony endpoint, Wireless Presentation equipment and A/V conferencing equipment for Boardroom and Meeting Rooms. ∙ Provide on-site support for MS Teams Live event or Virtual Events. ∙ On-site/Stand-by support for Senior Management meetings. ∙...

Responsibilities: Responsible for the service delivery in maintenance of security system. To ensure the operational and functional of the system including the 3rd party system. Monitor and provide adequate and continuous flow of spare parts availability to support and meet downtime of system. Conduct Testing and Commissioning with end user Attend all site...

Roles & ResponsibilitiesRequirement Diploma/Bachelor's Degree in Computer Science, Information systems, or related field. At least 3 years of relevant experience Skills in Python / Pyspark / Java / Spring BootResponsibilities To do L2/L3 Support Data Analysis and support Daily BAU support and development work culture will be required to allow the...