Senior Engagement Manager, Apj Ags

1 week ago

Singapore Amazon Web Services Singapore Private Limited Full time
7+ years of technology-related sales or technical leadership

  • 7+ years of successful people management and development
  • BA/BS degree required or equivalent
Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small
- and mid-market accounts to enterprise-level customers including public sector.


We are looking for a customer-focused, proactive, strategic, and detail-oriented Senior Manager, passionate about maximizing the impact and scale of the APJ AWS Global Sales (AGS) leadership team (LT) and committed to driving transformational change.

This role will direct the strategic execution of team priorities, define and deliver customer messaging, and manage complex customer requirements.

This role requires a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence and collaboration across all groups within AWS and within the company.

Key Attributes

  • High Performing Leader: Demonstrated performance in highly complex environments with an ability to think big, dive deep, and deliver results. Strong understanding of AWS customer requirements and business needs. Ability to work collaboratively and earn trust across our customers' businesses, from the Clevel to the technical user community. Selfstarter who can navigate AWS's internal environment to solve complex customer challenges and close deals. Exceptional crossorganization collaborationbuilding skills, including ability to partner with teams with multiple different priorities.
  • Proactive Systems Thinker: Able to manage a high degree of complexity and to distill information, able to think both strategically at a global level as well as effectively developing key processes, and deliver and distribute information across multiple channels and mediums. Preference for experience in strategic planning.
  • Culture Cultivator: Deep understanding of Amazon Culture of Innovation with a passion for fostering an inclusive and diverse culture through initiatives, training & education, communications, and implementing optimizations based on highlevel goals.
  • Project Driver: Project Management skills and ability to lead multiple highprofile projects of varying timelines simultaneously and across a distributed set of stakeholders without direct ownership of resources. Strong sales acumen and understanding of the customer decisionmaking process; ability to prioritize work and maintain good judgment in a rapidly changing environment and synthesize insights and next steps from a large amount of sometimes conflicting data to identify common patterns, meet customer requirements, and accelerate AWS's business.
  • Communicator: Exceptional written, presentation, and verbal communications skills that can be applied across organizational levels, including ability to build comprehensive, compelling, and actionable presentation and communication materials that span functions and groups.
Key job responsibilities

  • Leadership Team strategy and alignment: Partner across the APJ AGS LT to define strategic priorities, establish measurement criteria, and inspect to ensure delivery of results.
  • Customer Engagement and

Follow Through:
In close coordination with the APJ LT of AGS, prioritize customer meetings for maximum business impact. Guide and oversee complex sales customer opportunities from inception to close.

Participate in customer meetings and activities, determine slate of appropriate attendees, consolidate actions, and ensure follow through by sales teams.


  • Sales Engagement: In close coordination with field sales, drive new business, increase and sustain existing business, and oversee follow up for AWS's largest and strategic customers. This includes, where applicable, ensuring collaboration with matrixed stakeholders across multiple groups, and timely follow up to meet customer requirements.
  • Executive Communications, Case Studies & Presentations: In coordination with the AWS marketing team and the Leadership Enablement Team (LET), define executive themes in alignment with customer feedback and the organization's goals. Ensure that themes are amplified through incorporation into internal and external events, customer interactions, case study development, solutions portfolio development, and other communications. Oversee development of a repository for executive collateral for easy access by LT.
  • Special Programs/Projects: Support and participate in strategic initiatives and crossfunctional projects contributing to the overall success of the organization. Plan, lead, and facilitate leadership and team offsites, prioritizing messaging and presentation development, ensuring materials are sent in advance, and objectives are achieved.
  • Think Tanks, Boards, Organizations, and Coalitions: Align leadership priorities to external boards and consortia that expand AWS's influence in

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