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Workshop Service Advisor
2 weeks ago
- Provide excellent customer service by being attentive, empathetic, and responsive to customer needs.
- Assess and understand the nature of the vehicle issues or service required by actively listening to customer descriptions.
- Schedule appointments for customers and manage the workshop's appointment calendar efficiently.
- Inform customers about the estimated time required for repairs or service, keeping them informed of any changes or delays.
- Communicate with workshop technicians to ensure accurate information exchange and timely completion of work.
- Provide explanations of repair processes, service packages, and pricing to customers.
- Upsell additional services or products when appropriate and according to the customer's needs.
- Handle billing and payment transactions, ensuring accuracy and adherence to workshop policies.
- Handle customer feedbacks aiming to reach a satisfactory resolution.
- Keep customer records and service history updated accurately in the workshop database or CRM system.
- Maintain a clean and organized customer service area within the workshop.
- Collaborate with the workshop manager and other team members to enhance customer service processes.
- Continuously improve knowledge of workshop services, vehicle models, and industry trends to better assist customers.
- Uphold workshop policies and procedures to ensure a smooth and efficient customer experience.
- Follow up with customers after service to ensure their satisfaction and gather feedback for improvement.
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Automotive Workshop Service Advisor
2 weeks ago
Singapore AUTOCLINIC PTE. LTD. Full timeWe are seeking a highly skilled and customer-focused Automotive Workshop Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, ensuring their needs are met and providing exceptional service throughout their vehicle repair and maintenance process. Your role will involve coordinating service...
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Service Advisor
2 weeks ago
Singapore KEE YONG AUTOMOBILE SERVICE PTE. LTD. Full timeJob Highlights: Positive Work Culture Career Growth and Development Opportunity for Skill Enhancement and LearningJob Description:Job Highlights Maintaining positive customer relationship Ensuring smooth operation of service centre 5 days work week (Alternate Saturday shift)We are looking for a personable service advisor to act as the liaison between our...
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Workshop Service Advisor
4 weeks ago
Singapore SC AUTO INDUSTRIES (S) PTE LTD Full timeRoles & ResponsibilitiesResponsibilites:Attend to customers’ repair & maintenance requirement including but not limited to body repair, electrical, mechanical repairs, paint works,..etcProvide quotation & issue job order to workshop repair team.Coordinate repair job, parts availability, parts orderingLiaise with other departments in ensuring that...
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Workshop Service Advisor
4 weeks ago
Singapore SC AUTO INDUSTRIES (S) PTE LTD Full timeRoles & ResponsibilitiesResponsibilites:Attend to customers’ repair & maintenance requirement including but not limited to body repair, electrical, mechanical repairs, paint works,..etcProvide quotation & issue job order to workshop repair team.Coordinate repair job, parts availability, parts orderingLiaise with other departments in ensuring that...
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Singapore SEARCH PERSONNEL PRIVATE LIMITED Full timeRoles & ResponsibilitiesPosition: Workshop Service/Sales Advisor [Automotive/Automobile/Cars] - Sin Ming DriveLocation: Sin Ming Drive (Nearest MRT: Brighthill)Working Hours: 5.5 Days Monday-Friday: 9am-6pm, Saturday 9am-2pmSalary (commensurate with experience): Up to $4200 + AWS + Performance Bonus + 14 Days Annual LeaveDuration: PermanentIndustry:...
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Workshop Admin Advisor
2 months ago
Singapore SKYLINK GROUP HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesJoin Our Growing Team!As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our...
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Workshop Admin Advisor
4 weeks ago
Singapore SKYLINK GROUP HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesJoin Our Growing Team!As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our...
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Summer Programme
3 months ago
Singapore Advisor Alliance Group Full timeJoin Advisors Alliance Group's Summer Program 2024! Are you:Undergraduate who has already committed to other internships but available for the last few weeks of summer breakNSF going to ORD soonPre-matriculation student We have an exciting opportunity tailored just for you! Advisors Alliance Group is thrilled to announce our accelerated 2 weeks Summer...
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Summer Programme
4 weeks ago
Singapore Advisor Alliance Group Full timeJoin Advisors Alliance Group's Summer Program 2024! Are you:Undergraduate who has already committed to other internships but available for the last few weeks of summer breakNSF going to ORD soonPre-matriculation student We have an exciting opportunity tailored just for you! Advisors Alliance Group is thrilled to announce our accelerated 2 weeks Summer...
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Automotive Service Advisor
2 weeks ago
Singapore LION CITY RENTALS PTE. LTD. Full timeResponsibilities: Act as a primary point of contact between customers and the workshop, ensuring effective communication and a seamless service experience. Provide expert advice to customers on their vehicle's maintenance and repair needs, Record customer concerns accurately, communicate service quotations, and estimate job completion. Monitor service and...
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Service Advisor
2 weeks ago
Singapore Cummins Full timeService AdvisorWe believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.We are looking for a talented Service Advisor to join our team in Tuas South, Singapore. This role is following Onsite model for 6 months after that hybrid work model...
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Workshop Service Advisor
1 month ago
Singapore SEARCH PERSONNEL PRIVATE LIMITED Full timeRoles & Responsibilities Position : Workshop Service Advisor [Automotive/Automobile] - Sin Ming Dr Location : Sin Ming Drive (Nearest MRT: Brighthill) Working hours : 5.5 Days Monday-Friday: 9am-6pm, Saturday 9am-2pm Salary (commensurate with experience) : Up to $4200 + AWS + Performance Bonus + 14 Days Annual Leave Duration : Permanent Industry :...
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Motor Claims Advisor
2 weeks ago
Central Singapore Sime Darby Full timeCompany:Performance Motors Limited Study vehicle repair history and ensure Workshop Manager and Senior Motor Claim Advisor are informed of any unusual or repeated complaint. Write out, inaccordance with the individual vehicle diagnosis, individual work orders with the job item numbers, job specification and flat rate specifications. Confirm with customer...
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Customer Service Advisor
2 weeks ago
Singapore AUTOBACS VENTURE SINGAPORE PTE LTD Full timeDrive conversion of showroom customers into workshop sales. Manage the intake process and conduct daily sales of service products for vehicles. Handle customer car intake for repairs and servicing with prompt attention. Handle all documentation related to costings and vehicle service history. Generate job orders according to customers' specific requirements....
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Service Advisor 5050
2 weeks ago
Singapore MTC CONSULTING PTE. LTD. Full timeRoles & Responsibilities Electric Car Service AdvisorUBIBasic up to $2800 + OT payable + IncentiveGross up to $3500 - $3800Working Hours• Mondays to Fridays - 0800hrs to 1730hrs• Alternate Saturdays - 0800hrs to 1200hrsOT claimableJob ResponsibilitiesTo ensure overall customer satisfaction with aftersales service. To execute the core processes for...
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Workshop Service Technician
2 weeks ago
Singapore PERSOLKELLY Singapore Pte Ltd Full timeWorkshop Service TechnicianResponsibilities: Repair, maintenance and servicing of hightech precision products and components. Appraise, troubleshoot, repair vacuum mechanical and/or electronic products. Ensure proper documentation of service reports and other records. Any other adhoc duties as assigned by Workshop Manager and/or line manager/leader. Handson...
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Workshop Manager
2 months ago
Singapore TTS EUROCARS PTE. LTD. Full timeRoles & ResponsibilitiesJob Description: Oversee the workshop operations and ensure compliance with industry or manufacturers’ service and repair quality and standards Ensure compliance with Ministry of Manpower workplace safety and health standards Ensure motor vehicle service staff comply with environmental laws and regulations Oversee the disposal...
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Student Advisor
2 weeks ago
Singapore EQUE PTE. LTD. Full timeWorking location: AlexandraWorking hours: 10am to 5pm (Mon to Fri)JOB DESCRIPTION Participate in training sessions, workshops, and onthejob learning experiences to acquire knowledge and skills in business advisory services Learn about industry trends, market analysis techniques, and business development strategies Assist in conducting financial analysis and...
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Service Advisor 5050
4 weeks ago
Singapore MTC CONSULTING PTE. LTD. Full timeRoles & Responsibilities Electric Car Service AdvisorUBIBasic up to $2800 + OT payable + IncentiveGross up to $3500 - $3800Working Hours• Mondays to Fridays - 0800hrs to 1730hrs• Alternate Saturdays - 0800hrs to 1200hrsOT claimableJob Responsibilities To ensure overall customer satisfaction with aftersales service. To execute the core processes for...
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Summer Programme
4 weeks ago
Singapore Advisor Alliance Group Full timeJoin Advisors Alliance Group's Summer Program 2024Are you:Undergraduate who has already committed to other internships but available for the last few weeks of summer breakNSF going to ORD soonPre-matriculation studentWe have an exciting opportunity tailored just for you Advisors Alliance Group is thrilled to announce our accelerated 2 weeks Summer Program...