Workshop Manager

2 months ago


Singapore TTS EUROCARS PTE. LTD. Full time
Roles & Responsibilities

Job Description:

  • Oversee the workshop operations and ensure compliance with industry or manufacturers’ service and repair quality and standards
  • Ensure compliance with Ministry of Manpower workplace safety and health standards
  • Ensure motor vehicle service staff comply with environmental laws and regulations
  • Oversee the disposal of wastes such as used engine oil, and soot to ensure adherence to health and safety laws
  • Assign and schedule work duties to motor vehicle service staff according to their skills
  • Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
  • Assist technicians in the diagnostic of motor vehicle problems, offer solutions and advice
  • Supervise the activities of motor vehicle service technicians and mechanics to facilitate efficient job performance and timely repairs
  • Oversee the operations of the various diagnostic machines
  • Conduct test drives of serviced or repaired motor vehicles to monitor quality standards
  • Ensure that Customer Service Advisors contact customers and arrange for the customers to bring their motor vehicles for servicing or repairs
  • Conduct price negotiations with clients to reach a favourable bargain for both management and client
  • Follow up with customers to obtain feedback and ensure they are satisfied with the service standards
  • Listen to client complaints and assist in addressing their issues and resolving challenges
  • Evaluate the performance of motor vehicle service staff to acknowledge efficient employees and guide underperforming ones
  • Oversee the hiring and training of an effective motor vehicle service team
  • Maintain an accurate record of all accounts and relevant financial information
  • Monitor inventory to regulate and ensure the availability of required vehicle parts
  • Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
  • Review and manage operating performance such as job orders, revenues, gross profit, operating costs, and operating profits regularly
  • Attend technical workshops and study relevant publications to stay up-to-date with developments in the automotive service industry

The Requirements:

  • Diploma in Mechanical / Electrical / Electronic Engineering or its equivalent
  • At least four (4) years in the operating environment preferably from the automotive industry
  • Applicants with NITEC in Automotive Technology and 10 years of relevant experience will also be considered
  • Knowledge of mechanical, electrical, and electronic components of vehicles
  • Working knowledge of vehicle diagnostic systems and methods
  • Hand-on experience in diagnosing and resolving motor vehicle issues
  • Ability to handle various types of workshop tools
  • Highly self-motivated with good business acumen
  • Able to lead by example, analytical, and innovative
  • Excellent interpersonal and communication skills
  • Positive, independent, and able to work under pressure
  • Good communication and interpersonal skills
  • Proficient in MS Office

Tell employers what skills you have

Coaching
Quality Control
Interpersonal Skills
Workplace Safety
Inventory
Business Acumen
Electrical
Administration
Vehicles
MS Office
Procurement
Automotive Industry
Automotive Technology
Publications
Team Player
Customer Service
Electronics
Workplace Safety and Health
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