![Mandarin Oriental Hotel Group](https://media.trabajo.org/img/noimg.jpg)
Spa Concierge
2 weeks ago
Position:
Spa Concierge (Full time #534857)
Property / Office:
Mandarin Oriental, Singapore
Location:
Singapore
Roles & Responsibilities:
- To ensure that a high standard of service is maintained throughout the Spa.
- Assist in the operations of all spa departments as required:
- Front Desk
- Spa Retail Area
- Relaxation Area
- Sales and Marketing of Spa treatments and retail items
- Report dysfunctional equipment to Spa Operations Supervisor
- To maintain inventory of supplies for the operations of the spa reception
- Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Operations Supervisor
- To ensure a warm friendly welcome to all guests at all times. Greets all guests upon their arrival, gives new guests tours of property and offers return guests "reorientations". Courtesy to guests and other members of staff at all times.
- Ensure that the reception area is tidy, clean and stocked at all times.
- Print confirmation letters and pull files for the next business day.
- To communicate all messages promptly and to keep the Manager-OnDuty informed as to any complaints.
- To assist in the smooth flow of the guests journey throughout the day.
- To perform opening and closing duties.
- To have a thorough understanding of Spa operations, all treatments offered in the spa and all retail products.
- Prepare gift certificates and make prepayment arrangements
- To perform all daily assigned Spa Concierge Tasks
Requirements:
- Keen interest in the spa and wellness industry
- No work experience required.
- Will be rostered work shifts, weekends, and public holidays
Advertised: 02 May 2023 Singapore Standard Time
Applications close: 30 Jun 2023 Singapore Standard Time
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