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Technical Service Representative Expert
4 weeks ago
Main Responsibilities
- Develop customer satisfaction with service, response, and problem solving activities.
- Work with Segment Managers and the SEA (South) TS Manager to assure continued growth, to support business targets.
- Direct involvement with projects, supplying advice, and expertise for plant and equipment design.
- Maintain competitive intelligence to support Sales & Technical.
- Liaise with sales, laboratories, manufacturing and prospective customers, regarding products, offer, specifications and environmental regulations.
- Liaise with PPG facilities and other TS Managers to ensure best practices are shared & adopted.
- Ensure a culture of safety in all levels of service delivery.
- Improve and standardize documentation processes of crucial information: secure launch, line surveys, trip reports, pretest/ trial reports
- Coordinate the introduction of new technologies/formulations from selection through commercialization.
- Minimum of 10 years of working experience in Paint / Coating industry
- Minimum SPM / education background in Chemical Engineering / Polymer Science.
- Familiar with 1K, 2K & High Bake System
- High experience in Industrial technologies.
- Good presentation and reporting skill
About us:
PPG:
WE PROTECT AND BEAUTIFY THE WORLD
The PPG Way
Every single day at
PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.
LI-Remote
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