Concierge - The Singapore Edition

2 weeks ago

Singapore Marriott International, Inc Full time

Job Number

Job Category Rooms & Guest Services Operations

Location The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

***Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._


EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.

EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm.

The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you.

We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work.

A place where service comes from the heart, not from a handbook.

A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.

Be where you can do your best work,

begin your purpose,

belong to an amazing global team, and

become the best version of you.

  • Concierge ( Singapore Orchard)

    4 weeks ago

    Singapore Hilton Full time

    The Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards:Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her...

  • Concierge ( Singapore Orchard)

    2 months ago

    Singapore Hilton Full time

    The Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards:Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her...

  • Concierge

    2 weeks ago

    Singapore Hilton Singapore Orchard Full time

    DescriptionThe Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards: Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge...

  • Concierge

    2 weeks ago

    Singapore Hilton Singapore Orchard Full time

    The Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards:Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her...

  • Concierge ( Singapore Orchard)

    4 weeks ago

    Singapore Hilton Full time

    The Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards:Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her...

  • Concierge ( Singapore Orchard)

    2 months ago

    Singapore Hilton Full time

    The Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards:Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her...

  • Concierge (Conrad Singapore Orchard)

    4 weeks ago

    Singapore Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Concierge (Conrad Singapore Orchard)

    1 month ago

    Singapore Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Residences Concierge

    1 month ago

    Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesSCOPEThe incumbent serves as a point of contact for tenants and guests, and is responsible for handling guest and tenant requests in a friendly and caring manner. He/she will handle message, mail and parcel addressed to our tenants, guests, and staff according to the hotel procedures and our service standards in order to ensure...

  • Kitchen Assistant/Concierge

    2 weeks ago

    Singapore Singapore Buddhist Lodge, The Full time

    Roles & ResponsibilitiesWe invite suitably & qualified personnel to apply for the position of a Chef Concierge/Assistant. Interested applicants please apply with your latest Resume and application letter by sending email to Roles & Responsibilities:Job DescriptionPrepare (inclusive order, inventory, quantities and preparation of cook vegetarian food...

  • Concierge (Business Services)

    2 weeks ago

    Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time

    **The Role SummaryConcierge will be the professional face of the client organisation. Ensuring safe and compliant facilities are always maintained; Be the pinnacle of customer service excellence, to go above and beyond to take action and create experiences that are easy to deal with, that create consistent and sustainable value for our clients, customers and...

  • Team Leader

    1 month ago

    Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesYou will be responsible for the efficient daily operations in line with Hyatt brand standards, whilst meeting guest and owner expectations. The Team Leader - Concierge is responsible to assist to ensure the smooth and efficient running of the Concierge within the Rooms Division. Candidates with Diploma / Degree in Hospitality /...

  • Event Concierge Manager

    1 month ago

    Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesThe Event Concierge Manager is responsible to ensure the efficient and effective management of Events Organizers from their arrival to their departure from the hotel. You will be responsible to lead the Event Concierge Team of 4 with efficient running of the department in line with brand standards, whilst meeting employee, guest and...

  • Concierge Supervisor

    2 weeks ago

    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Scope of Position Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information.Duties and Supporting Responsibilities Ensure that GSAs/GSEs/HSEs attend to guest's travel and...

  • Concierge Supervisor

    2 months ago

    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesScope of Position Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information.Duties and Supporting Responsibilities Ensure that GSAs/GSEs/HSEs attend...

  • Assistant Chef Concierge

    1 month ago

    Singapore PARKROYAL COLLECTION MARINA BAY, SINGAPORE Full time

    Roles & ResponsibilitiesJob DescriptionJOB RESPONSIBILITIES To have complete operational knowledge of the Hotel including the geographical layout, facilities, and operation times of outlets. To supervise the day-to-day running of the Department and prepare the weekly duty roster ensuring all shifts are adequately covered. Ensure smooth workflow of...

  • Bartender - The Singapore Edition

    2 weeks ago

    Singapore Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles....

  • Chef Concierge

    2 weeks ago

    Singapore Pan Pacific Hotels Group Full time

    SingaporePan Pacific Orchard, SingaporeRoomsJob Grade:Full-timeThe Pan Pacific Orchard presents the pinnacle of design by award-winning WOHA, located in Singapore's prime district Orchard Road.The 23-floor destination hotel redefines the city's landscape with four themed open-air terraces of distinctive design concepts - Forest, Beach, Garden and...

  • Technician - The Singapore Edition

    2 weeks ago

    Singapore Marriott International, Inc Full time

    Job Number Job Category Engineering & FacilitiesLocation The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive...

  • Senior Office Tower Concierge

    2 weeks ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:Maintain high service standards for tenants, visitors, and shoppers. Mentor new Concierge members, aligning them with property responsibilities. Provide training aligned with Customer Service Standards, overseeing grooming. Supervise daily tower operations, optimizing team roles for customer satisfaction. Manage...