Concierge ( Singapore Orchard)
2 months ago
The Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.
What will I be doing?
As the Concierge, you will be responsible for performing the following tasks to the highest standards:
- Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her absence to ensure that operations run smoothly.
- Assist the Assistant Chief Concierge with manpower planning in accordance to requirements.
- To guide all Concierge and Bell team members in accordance to hotel standards.
- Ensure that the concierge/ bell team maintains the lobby appearance to be neat and tidy, and that public areas are cleaned when necessary.
- Report all irregularities to the Chief Concierge/ Assistant Chief Concierge and seek assistance from the Rooms Division Director/ Front Office Manager, Assistant Front Office Manager or Duty Manager whenever needed.
- Ensure proper reception of VIP / Hilton Honors members as well as other guests at the airport for both arrival and departure.
- Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, and/or table management system.
- Give recommendations on hotel operations when opportunities arise to improve services, increase revenue or reduce costs.
- Monitor on movement and ensure short term and long term storage are well managing with a proper record.
- Follow-up on other tasks assigned by the superior.
- Understand local tourism culture and city profile to provide considerate service to guests.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
A Concierge serving Hilton Brands is always working on behalf of our Guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviour`s, skills, and values that follow:
- Secondary School education or above.
- At least 1 year in a supervisory level position in Concierge operation.
- Fluent in English to meet business needs.
- Appreciate Hilton culture.
- Good character and ethics.
- Strictly obey the relevant laws and regulations, internal policies and implementations.
- Strong sense of principle, professional management ability, a good team player, excellent interpersonal skills, a sense of decency, honest and reliable.
- Have a strong sense of responsibility and learning ability.
- Hotel management major preferred, but not required.
- Member of the Golden Key Association is beneficial.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ) . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Job: Guest Services, Operations, and Front Office
Title: Concierge (Hilton Singapore Orchard)
Location: null
Requisition ID: HOT0AM5R
EOE/AA/Disabled/Veterans
-
Concierge
2 weeks ago
Singapore Hilton Singapore Orchard Full timeDescriptionThe Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards: Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge...
-
Concierge
2 weeks ago
Singapore Hilton Singapore Orchard Full timeThe Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards:Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her...
-
Concierge ( Singapore Orchard)
4 weeks ago
Singapore Hilton Full timeThe Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards:Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her...
-
Concierge ( Singapore Orchard)
2 months ago
Singapore Hilton Full timeThe Concierge monitors all services provided by the Concierge and Bell team members and ensure the smooth operation of the Concierge.What will I be doing?As the Concierge, you will be responsible for performing the following tasks to the highest standards:Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her...
-
Concierge (Conrad Singapore Orchard)
4 weeks ago
Singapore Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Concierge (Conrad Singapore Orchard)
1 month ago
Singapore Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Chef Concierge
2 weeks ago
Singapore Pan Pacific Hotels Group Full timeSingaporePan Pacific Orchard, SingaporeRoomsJob Grade:Full-timeThe Pan Pacific Orchard presents the pinnacle of design by award-winning WOHA, located in Singapore's prime district Orchard Road.The 23-floor destination hotel redefines the city's landscape with four themed open-air terraces of distinctive design concepts - Forest, Beach, Garden and...
-
Concierge Officer
2 weeks ago
Singapore HR AFFILIATES Full timePerform all duties of a concierge at a luxury development. Ensure that services provided are of the highest quality. Provide a friendly and pleasant experience for the residents, their guests and all visitors to the development.Requirements: At least 2 years relevant working experience in the service/hospitality/aviation industry. Have a friendly and...
-
Concierge
2 months ago
Singapore BIDEFORD HOUSE PTE. LTD. Full timeRoles & ResponsibilitiesCOMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as...
-
Medical Concierge
2 weeks ago
Singapore Paincare Center Pte Ltd Full timeCompanyPaincare Center Pte LtdDesignationMedical ConciergeDate Listed30 Mar 2023Job TypeEntry Level / Junior Executive, Experienced / Senior Executive Full/PermPart/TempIntern/TSJob PeriodImmediate Start, For At Least 6 MonthsProfessionHealthcare / Pharmaceutical / SportsIndustryHealthcare / Fitness / SportsLocation Name290 Orchard Road, SingaporeAddress290...
-
Guest Service Ambassador
2 weeks ago
Singapore Pan Pacific Orchard, Singapore Full timeBe part of the amazing team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career.The Guest Service Ambassador (Porters) will assist the Concierge to assist arriving and departing guests, handle baggage promptly and orientate guests on facilities in rooms and hotel.Our Expectations:Assist guests with baggage and...
-
Guest Service Ambassador
3 weeks ago
Singapore Pan Pacific Orchard, Singapore Full timeBe part of the amazing team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career.The Guest Service Ambassador (Porters) will assist the Concierge to assist arriving and departing guests, handle baggage promptly and orientate guests on facilities in rooms and hotel.Our Expectations:Assist guests with baggage and...
-
Guest Service Ambassador
3 weeks ago
Singapore Pan Pacific Orchard, Singapore Full timeBe part of the amazing team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career.The Guest Service Ambassador (Porters) will assist the Concierge to assist arriving and departing guests, handle baggage promptly and orientate guests on facilities in rooms and hotel.Our Expectations:Assist guests with...
-
Concierge (Contract)
4 weeks ago
Singapore PrimeStaff Management Services Pte Ltd Full timeJob Summary:We are seeking a dedicated and customer-oriented Concierge to join our client's team. The ideal candidate will provide exceptional service to residents and visitors, ensuring a welcoming and efficient experience. This role requires a mature and proactive attitude, excellent communication skills, and the ability to handle various tasks with a...
-
Concierge (Contract)
1 month ago
Singapore PrimeStaff Management Services Pte Ltd Full timeJob Summary:We are seeking a dedicated and customer-oriented Concierge to join our client's team. The ideal candidate will provide exceptional service to residents and visitors, ensuring a welcoming and efficient experience. This role requires a mature and proactive attitude, excellent communication skills, and the ability to handle various tasks with a...
-
Concierge (Contract)
1 month ago
Singapore PrimeStaff Management Services Pte Ltd Full timeJob Summary:We are seeking a dedicated and customer-oriented Concierge to join our client's team. The ideal candidate will provide exceptional service to residents and visitors, ensuring a welcoming and efficient experience. This role requires a mature and proactive attitude, excellent communication skills, and the ability to handle various tasks with a...
-
Concierge (Contract)
4 weeks ago
Singapore PrimeStaff Management Services Pte Ltd Full timeJob Summary:We are seeking a dedicated and customer-oriented Concierge to join our client's team. The ideal candidate will provide exceptional service to residents and visitors, ensuring a welcoming and efficient experience. This role requires a mature and proactive attitude, excellent communication skills, and the ability to handle various tasks with a...
-
Concierge (Business Services)
2 weeks ago
Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time**The Role SummaryConcierge will be the professional face of the client organisation. Ensuring safe and compliant facilities are always maintained; Be the pinnacle of customer service excellence, to go above and beyond to take action and create experiences that are easy to deal with, that create consistent and sustainable value for our clients, customers and...
-
Team Leader
1 month ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesYou will be responsible for the efficient daily operations in line with Hyatt brand standards, whilst meeting guest and owner expectations. The Team Leader - Concierge is responsible to assist to ensure the smooth and efficient running of the Concierge within the Rooms Division. Candidates with Diploma / Degree in Hospitality /...
-
Concierge Supervisor
2 weeks ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeScope of Position Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information.Duties and Supporting Responsibilities Ensure that GSAs/GSEs/HSEs attend to guest's travel and...