Section Manager, Payroll and Claims

2 weeks ago


Singapore VITAL Full time

What the role is

  • The Section Manager, Payroll and Claims leads a team of Senior Executives and Executives in handling payroll and claims processing for client government agencies

What you will be working on

  • Manage operations and put in place good systems support and procedures to ensure prompt and accurate payment of salaries/allowances in accordance to payroll timeline.
  • Ensure compliance with the relevant operating procedures, existing rules and regulations, while maintaining the stipulated service standards.
  • Provide advice and make decision on complicated payroll cases, and ensure confidentiality of payroll data is safeguarded
  • Ensure audit observations are promptly investigated and responded within the stipulated timeline
  • Ensure satisfactory response is given to customers' enquiries within the stipulated service standards
  • Conduct business process streamlining and reengineering for work efficiency and customers' satisfaction
  • Provide competent leadership. Coach and mentor a team of Senior Executives and Executives
  • Lead and involve in WOG and interagency Projects
  • Carry out any other duties assigned by the Assistant Directors, Deputy Director and Director efficiently and promptl

What we are looking for

  • Manage operations and put in place good systems support and procedures to ensure prompt and accurate payment of salaries/allowances in accordance to payroll timeline.
  • Ensure compliance with the relevant operating procedures, existing rules and regulations, while maintaining the stipulated service standards.
  • Provide advice and make decision on complicated payroll cases, and ensure confidentiality of payroll data is safeguarded
  • Ensure audit observations are promptly investigated and responded within the stipulated timeline
  • Ensure satisfactory response is given to customers' enquiries within the stipulated service standards
  • Conduct business process streamlining and reengineering for work efficiency and customers' satisfaction
  • Provide competent leadership. Coach and mentor a team of Senior Executives and Executives
  • Lead and involve in WOG and interagency Projects
  • Carry out any other duties assigned by the Assistant Directors, Deputy Director and Director efficiently and promptl
y
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