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Collections and Recovery Specialist Sg
1 week ago
Responsibilities:
- Contact customers, mainly through phone to remind customers to regularize their accounts.
- Provide customers with clear and accurate information including outstanding balance, due amount and due date etc.
- Assist customers to workout acceptable repayment plans or restructuring of accounts.
- Negotiate with customers for the most optimum repayment schedule to minimize bank credit risk with objective to reduce exposure to credit losses.
- Recommend and execute appropriate legal actions to recover account outstanding when necessary.
- Maintain and update all dunning records factually and timely into collections system.
Qualifications:
- Minimally, GCE 'O' Level holder
- Good knowledge in collection management
- Strong negotiation skills
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