Guest Experience Associate

1 week ago


Singapore WHITE BEEHOON RESTAURANT PTE. LTD. Full time

Job Description:

  • To ensure that all guests are welcomed with warmth.
  • To engage the guests when they are in queue to recommend our signature dishes and provide required assistance.
  • If there are big group of guests, let the guests know of our seating policy when they are in the queue.
  • To engage interested mall patrons in our promotions and to try to lead them into the restaurant.
  • To build up the outlet regular customer base by obtaining their contact info when they dine in and share with/call them when our company launches new promotions/menus/launches etc.
  • To custommade set menus for guests according to the guests' requirements.
  • Engage with leaving guests to check on their dining experience and if there is anything that needs attention on.
  • Maintain the restaurant entrance area cleanliness, including all equipment within.
  • To check outlet phone regularly & answer guests enquiries.
  • To check reservation status, call customer to confirm reservation.
  • Always use walkie talkie to communicate with floor staffs about table arrangements & table availability.
  • To constant review & to develop best work practices.
  • Assist in other job duties as assigned.

Requirements:

  • Diploma Holder and above.
  • Minimum 3 years relevant prior experience.
  • Understand restaurant work flow.
  • Have good chinese food product knowledge.
  • A good leader & team player.
  • Insist on hygiene standard / safety in the restaurant.
  • Supreme organizing skill.
  • Character Traits / Values: Welcoming, Humble, Integrity, Teamwork, Empathy.


  • Singapore The Italian Alliance Full time

    We are looking for a Guest Experience Associate to provide high-quality service to our guests.Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. You will address complaints and go the extra mile to make sure our guests are satisfied.In this role, you should be an excellent communicator who can stay positive when...


  • Singapore HMLET CENTRAL PTE. LTD. Full time

    About the jobHabyt is the largest flexible housing company globally, with a mission to provide access to housing anywhere, for everyone. We develop and manage beautifully designed, community-driven and technologically empowered living spaces to create a modern living concept. Our portfolio has reached 30,000 units in more than 50 cities spread across 3...


  • Singapore HMLET CENTRAL PTE. LTD. Full time

    **About the jobHmlet is the leading flexible living brand in Asia, disrupting the home rental market by offering urbanities a curated, cost effective and hassle-free accommodation solution. Backed up by Sequoia Capital and Burda Principal Investments, and as part of the Habyt group, we are the coliving operator with the largest global presence. We change the...


  • Singapore SG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

  • Guest Experience Lead

    2 months ago


    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & ResponsibilitiesPrimary Responsibilities Ensure Guest Services team operates with a sales attitude and all associates are aware of the sales opportunities within the hotel, which will assist with the maximization of revenue. Seek new and additional services constantly to improve the guest experience with a creative and innovative approach Initiate...


  • Singapore Hilton Singapore Orchard Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Singapore Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Singapore Hilton Singapore Orchard Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Singapore Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Singapore THE ITALIAN ALLIANCE PTE. LTD. Full time

    We are seeking a highly motivated and enthusiastic Guest Experience Ambassador to join our team. As a Guest Experience Ambassador, you will be the face of our restaurant, providing exceptional customer service and ensuring our guests have an unforgettable dining experience.Responsibilities: Greet guests as they enter the restaurant with a warm welcome and...

  • Guest Experience Lead

    2 months ago


    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Primary Responsibilities Create memorable experience for guest during special occasions Host and engage the guest while serving food and beverage Ensure guest's food and beverage are served promptly in accordance to their orders Provide suggestion to guest for wine and alcoholic beverage Process the food orders and operating a cash register, replenishment of...

  • Guest Experience Lead

    4 weeks ago


    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Primary Responsibilities Create memorable experience for guest during special occasions Host and engage the guest while serving food and beverage Ensure guest's food and beverage are served promptly in accordance to their orders Provide suggestion to guest for wine and alcoholic beverage Process the food orders and operating a cash register, replenishment of...


  • Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...


  • Singapore The Italian Alliance Full time

    We are seeking a highly motivated and enthusiastic Guest Experience Ambassador to join our team. As a Guest Experience Ambassador, you will be the face of our restaurant, providing exceptional customer service and ensuring our guests have an unforgettable dining experience.Responsibilities: Greet guests as they enter the restaurant with a warm welcome and...


  • Singapore Holiday Inn Express Full time

    Guest Services Agent are the key point of contact for our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and outsourced staff in the hotel and are...


  • Singapore GRAND PARK CITY HALL Full time

    Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.If you share our passion for service, we invite you to join us.Discover your passion....


  • Singapore RANDSTAD PTE. LIMITED Full time

    Roles & Responsibilitiesabout the job Report directly to the Restaurant Manager regarding day-to-day operations Exemplify exceptional customer service standards by promptly and courteously attending to guests, ensuring their dining experience is not just satisfactory but delightful. Meticulously set up the restaurant for opening, ensuring that tables are...


  • Singapore RANDSTAD PTE. LIMITED Full time

    Role in the CompanyJoin Our Team as a Restaurant Server!Report to the Restaurant Manager for day-to-day operationsShow outstanding customer service standards by attending to guests courteously and promptly for a delightful dining experiencePrepare the restaurant meticulously for opening with organized tables according to standardsMaintain a high level of...


  • Singapore Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...


  • Singapore Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...