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Guest Experience Ambassador
2 weeks ago
As a Guest Experience Ambassador, you will be the face of our restaurant, providing exceptional customer service and ensuring our guests have an unforgettable dining experience.
Responsibilities:
- Greet guests as they enter the restaurant with a warm welcome and escort them to their seats
- Build relationships with guests by engaging in friendly conversation and anticipating their needs
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping dutes as required.
- Handle guest complaints and feedback in a timely and professional manner, striving to exceed their expectations
- Ensure all front of house and guest areas are maintained at all times.
- Coordinate with the restaurant team to ensure smooth operations and a seamless dining experience for guests
Requirements:
- At least 1 year experience in a customer service or hospitality role is preferred
- Excellent communication and interpersonal skills, with the ability to build rapport with guests
- Strong problemsolving skills with the ability to handle difficult situations with tact and diplomacy
- Ability to work in a fastpaced environment with a positive attitude and attention to detail
Job Types:
Full-time, Permanent
Salary:
$2, $2,800.00 per month
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Restaurant/Hospitality: 1 year (preferred)
Work Location:
In person
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