Cargo - Planning Associate

2 weeks ago


Singapur, Singapore Singapore Airlines Full time

Job Description

The successful candidate will be responsible in supporting Cargo Commercial Planning (CP) functional modules in the new Integrated Cargo Management System (ICMS)/iCargo, administration of the new Cargo Revenue Management System and supporting CP's revenue management functions.

Key Responsibilities

Review user requirement/business processes for CP's iCargo, RMS and/or new IT projects

Understand current business process in the existing business environment today. Understand user requirements for changes to be done and what will be the 'To-Be' process in the 'future' business environment. Review BR document

Verification & UAT including testing of current CP functionalities in iCargo and new RM system

Perform testing of CP functionalities before deployment into PROD Verify current system behavior on CP & RM functionalities eg. Booking, flight schedule, allotment etc. Tracking of open CP functionalities with iCargo/RMS.

Revenue Management Functionalities

Assist with rates and allocation utilization review, ensuring rate integrity Generation of weekly/monthly performance reports where applicable (including acting as Alternate for weekly Load Factor reporting) Assist with tallying of contracts for allocations to ensure space have been signed per committed Clearing of booking queue in iCargo with reason code "Due Minimum Selling Rate Not Available" (DTMNA) to ensure all minimum selling rates have been set

Revenue Management System (RMS) Administration

Review and perform annual recertification of RMS access (after implementation) Assist with administrative work with the implementation of RMS

Projects/Knowledge base/Other Departmental Administratives

Involved in projects aimed at work processes improvement Assist with documentation of processes and SOPs Assist with any departmental administration as assigned

Requirements

A diploma in any discipline Working experience in cargo airline industry with good understanding of the business operations will be a plus Good knowledge of cargo business will be a plus Basic numerical sense IT literacy including proficiency in Microsoft Office Comfortable working with data and systems Good communication and interpersonal skills Good time management and able to work under pressure with tight timelines Meticulous and positive toward changes

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