Operations Analyst and Service Support

3 weeks ago


Singapore TANGSPAC CONSULTING PTE LTD Full time

Position:
Operations Analyst and Service Support


Employment Type: 1-year Agency Contract (Highly Renewable)

Location:
Central

**Mode of work: Onsite

Job Objectives
Operation Analyst and Service Support for GIPS units with key focus on Resource management and operations related activities.

Key Responsibilities

  • Resource management, eg, resource creation/maintenance in HR system, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access
  • Work closely with hiring/line managers to manage the on boarding and off boarding of staff
  • Coordinate and support review and management of audit, risk and compliance tasks in GIPS, eg. ASDS, KRCSA, Internal and External audit requests
  • Support continuous review and improvement of Audit/Compliance and the On/Offboarding process for greater effectiveness and efficiency.
  • Other improvements and automation initiatives to improve existing process and functions.
  • BCM and Covid19 Management and reporting
  • PPM management and reporting
  • Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension
  • Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.
  • Support other Operational resources managing Reporting & Analytics deliverables.
  • Manage and support floor logistics such as stationery, documentation destruction, sorting of mail, courier services and approvals for division head.
  • Coordinate and support seating plans for GIPS occupied floors.
  • End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS units
  • Ensure process documents are organized, updated and maintained on allocated folders
  • Support with transformation initiatives when required.
  • Support employee engagement initiatives, eg. training and special projects/assignments Coordinate and support manpower budgeting, tracking and reporting across GIPS units

Requirements (Must Have)

  • Proficient in Microsoft Excel with VLOOKUP and running macros
  • Familiarity with vendor and invoice management processes
  • Proficient in using PowerPoint for creating presentations and reports
  • Independent, proactive and selfstarter with excellent interpersonal and communication skills.
  • Strong analytical and good problem solving skills.
  • Ability to work in a fastpaced and teamoriented environment.
  • Strong written and oral communication skills
  • Organized, methodical and detailed
  • Able to multitask and handle multiple priorities
  • Able to work independently and in a team
  • Dedicated and hardworking with high degree of accountability and integrity
  • Good follow up in tracking updates from various parties for closure on a week to week basis.
  • Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
  • Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc. Responsible and takes pride in meeting deadlines.
Tangspac Consulting Pte Ltd
03-02 The Octagon, 105 Cecil Street, Singapore 069534

EA Personnel Name:
Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

  • Singapore AIA Hong Kong and Macau Full time

    Partnership Servicing, Analyst page is loaded Partnership Servicing, Analyst Apply locations Singapore, SG-AIA Singapore time type Full time posted on Posted 30+ Days Ago job requisition id JR-40821 At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's...


  • Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    About AETOSAETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance.About the Role...

  • IT System Analyst

    1 month ago


    Singapore Best Careers and Opportunities Full time

    JOB LOCATION: SINGAPORE JOB TITLE: IT SYSTEM ANALYST Job Description: 1. IT System/Business Analyst shall: * Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality. * Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies...


  • Singapore Informa Global Support Full time

    Company DescriptionInforma is a leading international events, intelligence, and scholarly research group.We're the specialist's specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs,...

  • IT System Analyst

    3 days ago


    Singapore Best Careers and Opportunities Full time

    JOB LOCATION: SINGAPORE JOB TITLE: IT SYSTEM ANALYST Job Description: 1. IT System/Business Analyst shall: * Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality. * Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies...


  • Singapore Oracle Full time

    Customer Service Analyst 2-Support-22000G0UApplicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsCustomer Service Analyst & TrainerTravel: UP TO 50%The Opportunity:We are looking for a Customer Service Analyst & Trainer who is that magical blend of a great communicator, analytically strong and confident in...

  • Operations Analyst

    3 weeks ago


    Singapore Pontoon Asia Pacific Full time

    I- Posted by Irfana Farhath Recruiter This role will cover retail funds administration supporting manufacturing and distribution activities for the offshore funds distributed in Singapore and in Hong Kong. The Operations Analyst will be responsible for ensuring timely, complete and accurate processing of relevant information (including performing all...

  • IT Support Analyst

    3 weeks ago


    Singapore UBS Full time

    Your role Are you an expert when it comes to Unix and SQL skills? Do you have good knowledge in automation tools like - Splunk, AppDynamics, Automation Anywhere or IPCentre? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs? ...


  • Singapore SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • Singapore TANGSPAC CONSULTING PTE LTD Full time

    Position: IT SERVICE CONTROL/OPERATIONS ANALYST/COMPUTER OPERATOREmployment Type: 1-year Agency Contract (Highly Renewable)Location: Pasir Panjang (Location will change to Changi Business Park in Jan 2024)**Mode of work: HybridOffice hours following the SUN model.KEY FEATURES OF THE POSITION Execution and monitoring of requests for manual interaction in the...

  • IT Support Analyst

    3 weeks ago


    Singapore Gravitas Recruitment Group Full time

    Our client, an international French Financial Institution, is looking for a capable Support Analyst to join their Corporate Banking team.Having 3 years of experience in IT and good practice with ITIL processes, you will be responsible for overseeing stability and quality in the production and support practices.Your responsibilities: Design processes,...

  • Support Analyst

    3 weeks ago


    Singapore Page Personnel Full time

    Excellent opportunity to join a global investment bank 12 months renewable/convertible contractAbout Our Client:Our client is a leading global investment bank. They provide support services globally in investment banking, prime brokerage, securities underwriting and, asset management and investment management.As a support training analyst, you will be...

  • IT Support Analyst

    3 weeks ago


    Singapore UBS Full time

    Your role Are you an expert when it comes to Unix and SQL skills? Do you have good knowledge in automation tools like - Splunk, AppDynamics, Automation Anywhere or IPCentre? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs? ...

  • Operations Analyst

    3 weeks ago


    Singapore Pontoon Asia Pacific Full time

    Title: Operations Analyst Duration: 9 Months Location: Singapore • Proven experience in payment operations or a similar role within the banking or financial services industry. • Strong analytical skills with the ability to interpret complex data sets and identify actionable insights. • Proficiency in data analysis tools such as Excel, SQL, or Python....

  • IT Support Analyst

    3 weeks ago


    Singapore UBS AG Full time

    Roles & ResponsibilitiesYour roleWe're looking for an IT support analyst to:support the Service & Application Cluster across several technical domains 3nsure workflows, processes, tooling and applications are of the highest quality standard contribute expertise to help us be a data driven organization define workarounds for known errors and initiate process...


  • Central Singapore PERSOLKELLY Full time

    The Technology Support Analyst is responsible for providing technical assistance and support to end-users across various technology platforms. This role involves troubleshooting hardware and software issues, installing and configuring systems, and documenting support processes. The Support Analyst must have excellent problem-solving skills, a strong...

  • Support Analyst

    3 weeks ago


    Singapore CAREER ZOOM PTE. LTD. Full time

    Client is a large International Investment Bank. They are looking for a support analyst to join them**Main responsibilities Understand the key concepts and methods of support functions within the Bank. Understand the scope of support within the department. Provide Level 1 and Level 2 support with adequate quality of service especially during peak period of...


  • Singapore EASTSPRING INVESTMENTS (SINGAPORE) LIMITED Full time

    ROLEData is a critical enabler of our business, from our investment professionals and clients to our distribution and operations team. The Data Operations team ensures that our data assets and "data products" are fit for purpose, both now and in the future. This is a new Data Analyst role created to build data stewardship for data operations, supporting the...


  • Singapore Amex Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Support Analyst

    3 weeks ago


    Singapore Solvecube Full time

    F- Posted by Farida Charania Recruiter We are currently assisting a large European bank to bring on board a Support AnalystPosition Referentials IT covers Know Your Customer processes & Counterparty referential management Credit Risk IT covers Front office Applications, Credit Decision Processing tool, Global Authorization Repository system and Default...