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Executive / Senior Executive, Claims (Motor)
2 weeks ago
Responsibility:
- Analyze and handle Motor insurance claims within turnaround Time
- Adopt proactive approach to evaluate and negotiate the resolution of claims, while mitigating damages to achieve costeffective claim outcomes
- Obtain reserving, settlement and payment authority in accordance with authority level
- Resolve claims settlement disputes using various mechanism such as arbitration and mediation (if any)
- Manage appeal process for rejected claims
- Detect potential fraudulent claims
- Manage customer communications on claims matter
- Conduct regular files review and reserve monitoring
- Exercise good claims management to achieve target claims result
Requirement:
- At least Diploma and above
- Possess Certificate in General Insurance
- At least 1 year of relevant claims assessment experience
- At least 5 years of relevant claims assessment experience for Senior Position
- Proficient in Microsoft Office
- Team Player
- Good communication, problemsolving, analytical and negotiation skills
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