Technical Customer Support

2 weeks ago


Jurong East, Singapore Prospect Consulting Services Pte Ltd Full time
Provide on-site technical support to resolve customer issues promptly.

  • Lead troubleshooting and solution development for both endusers and internal support teams.
  • Manage presales, installation, and postsales support for the company's products.
  • Collaborate with Sales and Project teams to deliver solutions and ensure customer satisfaction.
  • Travel extensively (up to 75%) for onsite support and project work.
  • Company car will be provided.

Minimum Qualifications:

  • Degree/Diploma in Mechanical Engineering or equivalent experience.
  • 35 years of experience as a Senior Technical Support Engineer.
  • Expertise in troubleshooting, diagnosing, and solving Dosing Pumps related problems.
  • Excellent customer service, communication, and time management skills.
  • Ability to work independently, prioritize tasks, and thrive in a fastpaced environment.
  • Class 3 licence with min 2 years driving experience and clean record.

Job Types:
Full-time, Permanent

Pay:
$2, $2,400.00 per month

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Work Location:
Hybrid remote in Singapore 609917

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