Brand Associate

2 weeks ago


Singapore RUNNING LAB PTE. LTD. Full time
The Brand Associate will assist the Brands Team in customer warranty servicing and administrative duties of the assigned brands.

  • Learn product knowledge & understand warranty standard policies of respective brands
  • Manage warranty service for assigned brands, working closely with stakeholders across all sales channels, end consumers, repair workshops and brand principals
  • Inspect defective items from all channels and process them in accordance to standard company / brand policy
  • Liaise with repair workshop on defects, restoration method and conduct quality checks upon completion
  • Managing seasonal product samples for display and safekeeping
  • Physical housekeeping of defective location, ensure items unsuitable for sale are proposed for disposal
  • Prepare and update business reports for team's analysis
  • Support adhoc administrative duties as assigned

Requirements:

  • Good command of English, both spoken and written
  • Strong in Microsoft office and possess an eye for detail
  • Willing to do physical work and manual labour in warehouse environment
  • Willing to make visits to do repair workshops, stores and/or other adhoc locations as required
  • Able to work individually as well as in a team environment


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