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Lead Specialist
2 weeks ago
Lead Specialist - Compute Infra Service:
Date:31 Jul 2023
Location:
Singapore, Singapore
Company:
Singtel Group
At Singtel, our mission is to Empower Every Generation.
We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally.
By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
Be a Part of Something BIG
At Singtel, we're working on projects that push the boundaries of digital, realising our vision and purpose to Empower Every Generation.
We have a dynamic and diverse team, with a passion for innovation, and talent to deliver cutting-edge digital solutions and immersive customer experience.
In Group IT, we create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey.
Make an Impact by
- Oversee 24/7 Operational support for Compute Infrastructure. Windows, Unix, and Linux operating systems onprem and on Cloud.
- Define the Infrastructure build and operational standards for the infrastructure team, improve automation, and enhance monitoring, faulttolerance, and scalability
- The role will also engage in Major Incident management calls, drive the team for Root cause analysis and problem management functions.
- Driving the team with Site Reliability Engineering (SRE) and DevOps principles, technologies, platforms, and tools.
- Proficiency in understanding complex systems, anticipating problems, and identifying risk mitigation strategies will be crucial for the success in this position
- Devise and establish IT policies and systems to support the implementation of strategies set by management. Identifies methods for improved operational efficiency and productivity.
- Assessing IT Security and compliance risks and front the team in various external and internal Audits.
- Act as a player coach for the Subject Matter experts. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems
Skills for Success
- Minimum 15 years' experience in Enterprise level IT Infrastructure Management.
- At least 5 years of experience in a Lead position, managing a team of SME's within an IT organization responsible for 24/7 Production support and Infrastructure Engineering.
- Proficient and Subject Matter Expertise in various operating systems Technologies such as RHEL, Windows, AIX, Solaris etc.
- Strong Handson expertise in infrastructure and software technologies, such as Operating-Systems (AIX, Solaris, Windows, Linux, and VMware)
- Knowledge of LAN, WAN and Data Centre network architectures, enterprise design and industry standards relevant to data communications / networking and computing.
- Knowledge in enterprise level SAN technologies.
- Well versed in managing systems in Azure cloud.
- Extensive familiarity with Site Reliability Engineering (SRE) and DevOps principles, technologies, platforms, and tools.
- Good understanding of Infrastructure tools within the Data Centre environment
- Experience in dealing with vendors on technology and services.
- ITIL certified and conversant in ITSM.
Rewards that Go Beyond
- Hybrid work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
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