Principal Salesforce CRM Solutions Consultant

2 weeks ago


Singapore GATEWAY SEARCH PTE. LTD. Full time

Responsibilities

  • Define CRM vision and roadmap for users, advising on project implementation
  • Independently provide endtoend OrdertoCash (O2C) process solutions.
  • Stay updated on industry trends, processes, and technologies relevant to CRM solutions.
  • Conduct stakeholder sessions to gather and analyze business needs, translating them into problem definitions, business cases, and requirements documentation.
  • Translate highlevel business and user requirements into functional and technical specifications.
  • Coordinate with project and program management to plan methodologies, scopes, schedules, milestones, and resources.
  • Ensure CRM systems are built and configured according to requirements and design specifications, facilitating user acceptance testing (UAT).

Requirements:

  • Bachelor's degree required or another advanced degree with 8 years of relevant experience
  • Understand compliance and legal risks within Singapore's trade and marketing environment.
  • Deep knowledge of Salesforce with experience with configuration, customization, and usability
  • Deep knowledge of O2C processes
  • Familiarity with equipment manufacturing industry characteristics is advantageous.

To Apply
All Applications will be treated will with strictest confidence.
Samuel Tse
Senior Consultant - Technology
Gateway Search

DID:
EA Licence No: 19C9807 |

Registration No:
R1223789

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