Current jobs related to Technical Support Engineer - Singapur - Adyen

  • Technical Support Engineer

    6 days ago

    Singapur, Singapore Celestica Full time

    Job Title: Technical Support Engineering AssistantCelestica is seeking a highly motivated and detail-oriented Technical Support Engineering Assistant to join our team. As a Technical Support Engineering Assistant, you will be responsible for providing technical support and assistance to our engineering team.Responsibilities:Analyze technical information,...

  • Technical Support Engineer

    4 months ago

    Singapur, Singapore Genetec Full time

    The team:The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. What your day will look like:Technical Support: Use software tools to diagnose and solve complex issues and service outages Conceptualize and articulate ideas clearly and concisely...

  • Technical Support Engineer

    3 weeks ago

    Singapur, Singapore ATT Systems Group Full time

    Role OverviewThe position involves providing essential technical support and maintenance services for various computer and electrical systems. The successful candidate will be responsible for ensuring optimal performance and reliability of systems through effective troubleshooting and maintenance strategies.Key ResponsibilitiesDeliver technical assistance to...

  • Technical Support Engineer

    4 months ago

    Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    Description Technical Support Engineers (TSEs) respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. This role working on challenging problems and require in-depth system knowledge and a sound understanding of operating principles. Responsibilities: Exercise judgment within broadly defined...

  • Engineering Technical Support Specialist

    7 days ago

    Singapur, Singapore Celestica Full time

    Job SummaryCelestica is seeking a skilled Engineering Technical Support Specialist to join our team. As a key member of our engineering team, you will provide technical support for manufacturing engineering initiatives, including process, industrial, quality, and development engineering efforts.Key ResponsibilitiesProvide technical support for manufacturing...

  • Engineering Technical Support Specialist

    2 weeks ago

    Singapur, Singapore Celestica Full time

    Job SummaryCelestica is seeking a highly skilled Engineering Technical Support Specialist to join our team. As a key member of our engineering team, you will provide technical support for manufacturing engineering initiatives, including process, industrial, quality, and development engineering efforts.Key ResponsibilitiesProvide technical support for...

  • Technical Support Engineer

    3 weeks ago

    Singapur, Singapore ATT Systems Group Full time

    ResponsibilitiesDeliver technical assistance to ensure the upkeep and troubleshooting of various computer and electrical systems.Execute both Preventive and Corrective Maintenance tasks.Conduct Fault Finding and Diagnosis for system failures, focusing on both mechanical and electrical issues to provide exceptional service and quick response times.Adhere to...

  • Technical Support Engineer

    4 months ago

    Singapur, Singapore 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易（上海）有限公司 Full time

    Description Responsibilities Initial time in technical product training is approx. 50%. Upon reaching L3 product certification, assist CSE in the field during corrective maintenance activities as part of on-the-job training. Target time in the fab is approx. 20-40% once trained and certified. Document technical work and create best known...

  • Technical Support Engineer

    3 weeks ago

    Singapur, Singapore ATT Systems Group Full time

    ResponsibilitiesDeliver technical expertise to ensure the upkeep and troubleshooting of various computer and electrical systems.Execute both Preventive and Corrective Maintenance tasks efficiently.Conduct Fault Finding and Diagnosis for system failures, addressing both mechanical and electrical issues while prioritizing high service levels and response...

  • Technical Support Manager

    1 week ago

    Singapur, Singapore Comaea Consulting Full time

    Our client, a renowned marine capital equipment manufacturer, is seeking a highly skilled Technical Support Manager to oversee technical support services for their team of service engineers. This role will report to the Technical Service Manager and involve developing and implementing technical support strategies, providing timely and effective technical...

  • Software Engineer

    3 weeks ago

    Singapur, Singapore Real-Time Innovations Full time

    About the RoleWe are seeking a highly skilled Software Engineer to join our Technical Support team at Real-Time Innovations. As a key member of our team, you will be responsible for providing expert technical support to our customers, ensuring their success with our products and APIs.Key ResponsibilitiesOwn and resolve complex technical support cases from...

  • Software Engineer

    2 weeks ago

    Singapur, Singapore Real-Time Innovations Full time

    About the RoleWe are seeking a highly skilled Software Engineer to join our Support team. As a key member of our technical support team, you will be responsible for providing expertise to our customers, working on critical IIoT systems, and solving complex technical problems.ResponsibilitiesOwn support cases from beginning to end, working closely with our...

  • Technical Support Manager

    2 weeks ago

    Singapur, Singapore Comaea Consulting Full time

    Job OverviewWe are seeking a highly motivated and experienced Technical Support Manager to manage technical support for the team of service engineers at Comaea Consulting. In this role, you will be responsible for ensuring timely and effective technical support services to engineers and coordinating with internal departments to improve performance and...

  • Technical Support Manager

    2 weeks ago

    Singapur, Singapore Comaea Consulting Full time

    Job SummaryWe are seeking a highly motivated and experienced Technical Support Manager to manage technical support for the team of service engineers at Comaea Consulting. In this role, you will be responsible for ensuring timely and effective technical support services to engineers and coordinating with internal departments to improve performance and...

  • Corporate Technical Support Field Engineer

    4 months ago

    Singapur, Singapore M1 Full time

    Job Responsibilities/Requirements: The Corporate Technical Support Field Engineer (Corp FE) will be providing enterprise-level assistance to our customers. He/she will troubleshoot and resolve network and hardware issues relating to the services and solutions that we provide. Understand the root cause to prevent its recurrence or minimize the impact...

  • Technical Support Engineer

    3 months ago

    Singapur, Singapore Adyen Full time

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Technical Support Specialist

    3 days ago

    Singapur, Singapore Sheng Siong Full time

    Job SummaryWe are seeking a skilled Technical Support Engineer to join our team at Sheng Siong. As a Technical Support Engineer, you will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and maintaining IT equipment.Key ResponsibilitiesProvide technical support to end-users via phone, email, or...

  • Technical Support Specialist

    3 weeks ago

    Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    Job SummaryAt 3160 KLA-Tencor (Singapore), we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for resolving complex technical issues related to our equipment, collaborating with cross-functional teams, and providing exceptional customer support.Key ResponsibilitiesExercise...

  • Technical Support Specialist

    2 weeks ago

    Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    Job SummaryWe are seeking a skilled Technical Support Engineer to join our team at 3160 KLA-Tencor (Singapore). As a Technical Support Engineer, you will be responsible for resolving complex technical issues with our equipment, collaborating with specialists and other teams to craft optimized plans of action, and documenting solving processes and technical...

  • Technical Support Manager

    2 weeks ago

    Singapur, Singapore Talent Trader Group Full time

    Job SummaryTalent Trader Group is seeking a highly skilled Technical Support Manager to oversee the technical aspects of projects and lead a team of technicians and engineers. The ideal candidate will have a strong background in electrical engineering and experience in managing teams and projects.Key ResponsibilitiesManage and oversee the technical aspects...

Technical Support Engineer

3 months ago

Singapur, Singapore Adyen Full time

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Technical Support Engineer

As a Technical Support Engineer in Account Set-up Operations, you will be responsible for providing exceptional technical support and assistance to our customers regarding various system configurations. You will work on the creation of accounts and stores, work on alterations of cost contracts and create a settlement flow. Furthermore you will set up payment methods and make alterations to existing payment methods. The goal is to ensure that merchant requests are handled in the best and most efficient way possible. You are expected to think of new ways to improve the platform and processes, and work closely with product teams and give feedback through meetings with other teams.

You will work in a detail-oriented and focused way. You'll be able to make a true impact on our very diverse merchant base. Your efforts will allow merchants to save and secure processing funds around the world. Collaborating together with your global team requires a professional working attitude as well as good communication skills. The Adyen Formula also requires you to be proactive and think about ways to improve our platforms and working processes.

This team is extremely merchant-focused, operates in a fast paced environment and consists of highly motivated team members. Payments knowledge, a thorough technical understanding of our platform and the pro-active attitude towards helping our merchants is what characterizes the team.

Besides assisting merchants, you will also act as the bridge between different Support and Operational functions (e.g. Account Managers, Tech Support, In Person Payments teams & Product), identifying and troubleshooting issues, providing feedback and ideas on how to bring our customer experience to the next level. You are expected to contribute on iterations and improvements on existing processes, providing feedback on new features, and to collaborate with Product teams on the constant improvements whilst reducing manual effort.

What you'll do

Configure and customize merchant accounts based on specific requirements and business rules Work with time sensitive payment related setups daily, while able to maintain a high level accuracy and timely execution of these setups. Ensure the KPIs set for the role are met and actively contribute to meeting of main performance metrics set for the team. Work closely with the wider support team to address merchant-related inquiries and issues. Collaborate with operational and product teams to understand business needs and provide data-driven solutions for complex problems; help scale our operations and drive automation. Facilitate knowledge sharing and best practices within the team and contribute to a collaborative and learning-oriented culture. Be able to manage workload on an ongoing basis and pivot between priorities over the course of the day, given the dynamic and constantly changing nature of our top-tier merchants' needs.

Who you are

You are a Diploma holder, or a University graduate You display strong analytical skills and problem-solving skills You are exceptionally meticulous in your work to ensure accurate and error-free merchant configurations Knowledge of the Payments environment is a plus, but not strictly required You are comfortable in a fast-paced environment with the ability to adapt to evolving processes and technologies You have proven experience working on process/product optimisation projects and can demonstrate clear impact on these projects You have excellent communication skills and collaborative abilities You speak and write fluent English