IT Support Engineer

2 weeks ago


Singapore NodeFlair Full time

Job Title:
IT Support Engineer

Job Level:
Non-Executive

Department:
Tech

Location:
Vietnam

Reporting To:
Project Manager

Overall JobObjectives:
Provide technical support to clients and colleagues, troubleshoot andmaintain IT systems and use Asana, Slack and supporting tools.

The Information Technology Support Staff will be responsible for providing technical support toclients and colleagues in the organisation. This includes troubleshooting, configuring, andmaintaining hardware and software systems.

The individual will also be responsible for providingtraining and assistance to end-users, as well as documenting support activities and maintainingthe IT support ticket system.


Core Responsibilities | As a IT Support Engineer, you will:
Provide technical support to clients and colleagues through answering incoming callspertaining to hardware or software issues

Have knowledge on the organisation's software products and understanding of clients'business workflow to troubleshoot issues that were raised

Instruct users in the appropriate use of equipment, software, etc.

Monitor incoming job orders, etc.

Accounting software, Microsoft Office Suite, etc.

Communicate with company employees on their varying technical or non-technical levels
of understanding of computer equipment in the pursuit of solving problems and providing
support

Assist Project Manager in ensuring job orders assigned are executed and resolved

Comply with company policies and procedures

Perform other ad-hoc duties as assigned.

Job Specifications | Requirements:

1 years or above full time experience.

Proven experience as an IT support staff or similar role

Strong understanding of computer systems, mobile devices and other tech products

Knowledge of troubleshooting techniques and problem-solving skills

Strong communication skills and ability to explain technical issues to non-technical staff

Ability to work independently and as part of a team

Experience with ITIL framework and incident management is a plus

Familiarity with Asana, Slack, and Git is a plus.

Bachelor's degree in Computer Science, Information Technology or related field.
  • IT Support Engineer

    4 weeks ago


    Singapore HI-EX IT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities: Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime. Install, configure, and maintain computer systems, networks, printers, and other peripherals. Respond to IT support requests via phone, email, and in-person, maintaining a high level of customer service. ...

  • IT Support Engineer

    4 weeks ago


    Singapore HI-EX IT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities: Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime. Install, configure, and maintain computer systems, networks, printers, and other peripherals. Respond to IT support requests via phone, email, and in-person, maintaining a high level of customer service. ...


  • Singapore TOTAL IT GLOBAL PTE. LTD. Full time

    Total IT Global is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e. from consulting, procurement, maintenance...


  • Central Singapore Total IT Global Full time

    **ABOUT US: - **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations...


  • Singapore JMA Global IT Solutions Sdn. Bhd Full time

    Network Support EngineerResponsibilities: Install Network Hardware and Software for LAN, WAN and wireless network Troubleshoot and Repair Faulty Hardware and Software Maintain Network and System Security Monitor Network Performance and Suggest Improvements to Decision Makers Create and Issue User Profiles to Company Employees Create and maintain...


  • Singapore OPUS IT Pte Ltd Full time

    1) Primarily responsible for the post sale maintenance of IBM equipment in customer accounts. Preferable experience in Sys I/X/P system.2) Provide accounts with total systems support.3) Acts as the primary technical interface to customers for hardware and software technical support as required by the customer.4) Uses advanced technical expertise to conduct...


  • Singapore Opus IT Services Pte Ltd Full time

    Responsibilities: Technical Troubleshooting on I.T hardware and software products (Desktop PC, Laptop, Printers etc) Perform remote troubleshooting using client remote tool Work closely with various IT resolver group to resolve customer software desktop issues Manage server backup tape, monitor backup status Troubleshoot network and WiFi connectivity Asset...


  • Singapore OPUS IT SERVICES SDN BHD Full time

    Provide support requirements at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications to ensure customer satisfaction and service operation are achieved. Conduct installations based on customer's requirements and company specifications, from site inspections...

  • L1 Support

    2 weeks ago


    Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    Requirement Diploma/Degree in Computer Science/Engineering, Information Technology or any related discipline 3+ years of experience in IT production operations 1+ years of experience in leading the operations Familiar with some of the platforms, such as Windows, Linux, Unix, Cloud Platform (AWS), database and middlewareResponsibilities To assist the manager...


  • Singapore A-IT SOFTWARE SERVICES PTE LTD Full time

    Job Title: Dealing Room/ Trade Floor Support SpecialistAbout the PositionWe are seeking a dedicated individual to join our team as a Dealing Room/ Trade Floor Support Specialist. As a key member of the Dealing Support team, you will collaborate with various technology departments within the organization.Roles & Responsibilities:Contribute to the success of...

  • Application Support

    2 weeks ago


    Singapore NEURONES IT ASIA PTE. LTD. Full time

    We are looking for Application Support Analyst to support one of our clients in SG.Your scope will be as below:Scope: Be a team member of L2 production support team located across Singapore, Hong Kong and India to ensure 2 6 production support for the APAC region. Independently debug and propose resolution/workaround for complex production issues. Ensure...

  • Av Support Officer

    2 weeks ago


    Singapore Total IT Global Full time

    Perform pre-setup check on A/V system and Microsoft Teams Room ∙ Provide on-site support for MS Teams IP Telephony endpoint, Wireless Presentation equipment and A/V conferencing equipment for Boardroom and Meeting Rooms. ∙ Provide on-site support for MS Teams Live event or Virtual Events. ∙ On-site/Stand-by support for Senior Management meetings. ∙...


  • Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    Roles & ResponsibilitiesRequirement Diploma/Bachelor's Degree in Computer Science, Information systems, or related field. At least 3 years of relevant experience Skills in Python / Pyspark / Java / Spring BootResponsibilities To do L2/L3 Support Data Analysis and support Daily BAU support and development work culture will be required to allow the...


  • Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    Roles & ResponsibilitiesRequirement Diploma/Bachelor's Degree in Computer Science, Information systems, or related field. At least 3 years of relevant experience Skills in Python / Pyspark / Java / Spring BootResponsibilities To do L2/L3 Support Data Analysis and support Daily BAU support and development work culture will be required to allow the...


  • Singapore SINGAPORE AERO SUPPORT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc. Perform preventive and corrective maintenance in accordance with approved documents Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work Ensure equipment is...

  • Presales Engineer

    2 weeks ago


    Singapore Strike IT Full time

    Non-disclosed SingaporePosted 3 hours ago In-Office Permanent S$60k - S$84k The Pre-Sales Specialist will proactively accelerating deals by overcoming technical objections and building solutions around the products. You will provide inperson and/or remote software demonstrations to prospective clients. Additionally, you will be responsible for the presales...

  • Reliability Engineer

    4 weeks ago


    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Roles & ResponsibilitiesAvions de Transport Regional (ATR) GIE Founded in 1981. ATR has become world leader on the market for regional aircraft with 90 seats or less. Since its creation, ATR has sold over 1,500 aircraft to over 200 operators based in more than 100 countries. ATR planes have totaled over 28 million flight hours. ATR is a joint partnership...

  • Reliability Engineer

    2 months ago


    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Roles & ResponsibilitiesAvions de Transport Regional (ATR) GIE Founded in 1981. ATR has become world leader on the market for regional aircraft with 90 seats or less. Since its creation, ATR has sold over 1,500 aircraft to over 200 operators based in more than 100 countries. ATR planes have totaled over 28 million flight hours. ATR is a joint partnership...


  • Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    Requirement Diploma/Degree in Information Technology or any related discipline At least 4 years of relevant experience Skills on Java, Python, and shell scripting Knowledge in Linux OS, Windows, various encoding mechanism (UTF8, ANSI, Big5 etc). Knowledge on File transfer protocols, file exchange mechanisms in Linux environment.Responsibilities:DianaIT...


  • Singapore PALO IT Full time

    WHO WE ARE:PALO IT is a global innovation and software development company dedicated to helping organizations _craft_ _tech as a force for good_. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16...