Assets Operations Senior Specialist

1 week ago


Singapur, Singapore Wise Full time

We're seeking an experienced Assets Operations Senior Specialist to join us in Singapore, focusing on Assets within the Global Products Operations area.

This role presents a great opportunity to play a key role in Wise's mission by assisting in the development and support of cross-border products to help more people save money.

Your main responsibilities include:

  • Providing daily support to stakeholders involved in product launches, maintenance, and enhancements for Assets
  • Ensuring consistent and efficient execution of recurring tasks within the Assets domain
  • Collaborating with various teams to identify solutions and optimize processes
  • Overseeing the setup, testing, and launch of new products/partners from an operational standpoint
  • Managing central changes and communication across multiple teams and departments
  • Handling training, communication, and documentation for Assets Operations
  • Serving as the primary point of contact for global products within the Payments Operations organization and Product teams

Here's what you can expect from this role:

  • Make an Impact - Contribute to streamlining processes to enhance customer experience and operational efficiency
  • Challenge Yourself - Work in a dynamic environment where you can drive initiatives and witness tangible outcomes
  • Inspire Teams - Share your insights and collaborate with diverse teams to solve customer challenges
  • Work Globally - Engage with internal and external partners to improve customer satisfaction across borders

Qualifications:

  • Singaporean Citizen/ Permanent Resident with strong written and verbal English skills
  • Prior project management experience related to Assets/Payment Operations within a financial services/fintech/tech environment
  • Experience in operations and leading projects to enhance efficiency and reduce manual work
  • Ability to prioritize based on data and customer needs, familiarity with SQL/dashboarding tools
  • Flexibility to work across different time zones and a proactive, solution-driven mindset
  • Proficient in operational risk management and effective communication
  • Strong team player with excellent relationship-building skills and intellectual curiosity

Additional desirable skills:

  • Experience in cross-border/global teams
  • Background in payments
  • Knowledge of process improvement methodologies

To apply, please submit your resume and cover letter through our Jobs site by 15th June 2024.

If you wish to maximize your application, elaborate on your project management and data experience in your cover letter, and provide insights on presenting data. Show your interest and skills effectively in the application.

At Wise, diversity and inclusivity are pivotal to our success. We value a varied and respectful environment that allows all Wisers to thrive and contribute towards our mission. Join us in building a global money platform that transcends borders and biases.



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