Fliggy Senior Key Account Manager Singapore

2 weeks ago

Singapore Alibaba Full time

The main objective is to initiate, develop and grow Fliggy's partnerships with major accommodation providers in a given geography, and to ensure that Fliggy's customers find the most suitable travel offering for their next holiday.

The successful candidate will work with key hotel partners to maximize their opportunity on Fliggy and Alibaba ecosystem through a variety of relevant and competitive products and solutions, and will exceed the acquisition expectations and revenue KPIs that form a critical part of Fliggy's business goals.


Responsibilities:

Acquire and develop partnerships with relevant high potential hotels/hotel groups Progressively expand the footprint and scope of these collaborations overtime Negotiate and secure global distribution agreements, and facilitate the onboarding and roll-out operations Initiate, drive and coordinate partner strategy and execution on Fliggy Develop and execute account plans and initiatives to maximize hotel partner performance with Fliggy's customer base in China Ensure product and operational health (product types, content, rates, availability, rates, inventory, etc.) is consistently optimized and competitive Develop and nurture strong partner relationships to grow presence and sales Identify and upsell marketing opportunities Ensure operational goals are achieved as well as product/price competitiveness Secure exclusive deals for strategic promotional activities, such as Chinese New Year, Singles' Day, etc.

Drive continuous feedback to improve market fit and product localization. Prepare and present high-quality reports on a regular basis. Initiate and host partner events Represent Fliggy in the local market and build profile with key influencers in the travel industry (tourism bureau, hotel association, conference organizers, etc.) Participate in regular meetings with senior management to coordinate on strategic planning and objectives, and to review market performance Deliver upon KPIs set by Fliggy leadership Share and seek out best practices and knowledge and ensure teamwork with subordinates, superiors, peers and colleagues across departments

Qualifications:
To be a successful candidate, you should bring strong analytical abilities and a successful track record of performance in establishing and developing profitable long-term partnerships

For Application:

5+ years of experience in key account and relationship management with a track record in developing strategic partner growth in ecommerce or online travel.

Fluent in spoken and written English and Mandarin Chinese Hungry, ambitious, motivated, action-oriented, results-focused High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player Strong analytical and strategic thinking skills, as well as attention to detail Able to multi-task effectively and prioritize work and projects in a fast-paced environment Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance Able to identify the decision-making style of stakeholders in order to influence direction of decisions Able to craft a successful pitch and communicate effectively and persuasively value propositions to potential partners Able to develop sustainable long-term partnerships internally and externally through a strong collaboration style Sincere relationship builder; earns the confidence of others; Problem solving skills and an intense curiosity to identify trends Leadership in working with small teams with strong interpersonal skills Adapt well to and being energized by change Proven persistence when facing challenging situations

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