Ccs- Head of Team Int

2 weeks ago

Singapore CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK Full time

Who We Are:

Cash Management and Corporate Banking Services (CCS)


The Cash Management and Corporate Banking Services with over 350 staffs has always played a crucial role in accompanying the Bank businesses through its transformation journey.


The Cash Management and Corporate Banking Services (CCS) team oversees the supporting operations across various Banking functions within Credit Agricole-CIB, namely Financing, International Trade & Transaction Banking, Debt Optimization & Distribution and Client Coverage & International Network.


Summary of the position:


The
Head of Team INT (Integration & Gateway Llayer CMTP) in CCS will be managing Client Reporting with in Cash Management team to ensure that all the programs, projects, activities and tasks under the team's responsibility are performed cost-effectively, on schedule, in conformance with the bank's policies and standards and within agreed levels of quality.


The projects in Payment Application Services (PAS) team are aligned with the global cash management strategy of the bank .

Main responsibilities:

  • As the leader of team (of 1020 team members comprising tech and domain experts)
  • Supervise and oversee CCS/PAS Team
  • Plan, organize and prioritize the work assigned to the team in order to meet committed deadlines and other agreed milestones
  • Identify, evaluate and report issues and risks to ensure corrective and/or preventive measures are timely taken.
  • Ensure team's activities are in adherence to bank's standards and norms.
  • Ensure the processes applied are in adherence to the Section operational model.
  • Actively participate/contribute to GIT Paris/ISAP governance for his/her domain.
  • Continuously monitor the satisfaction level of the customers and put efforts to maintain and improve it.
  • Coordinate with the vendor and prepare releases.
  • Continuously monitor the quality of the deliveries and the quality of service.
  • Evaluate staff knowledge & skills and recommend training.
  • Review and conduct appraisals for the team members.
  • Facilitate staff mobility and career development.
  • Human capital Management recruitment, career progression planning, Team Engagement and motivation, Coaching & Mentoring.
  • Implement standard DevOps practices including test automation, efficient CI/CD, Infrastructure as Code, Monitoring as Code and End to End Observability kind of Software Factory best practices.
  • Incorporate Continuous improvement process and culture on projects management & implementations, run and cost/budget.
  • Supervises and followup Level 3 Support Activities when the Global Support Team (L1&L2) is in need of system expertise.
  • Work closely with domain and Enterprise Architects & Business users in the implementations of all the local Payment Engines and their features including regulatory and compliance landscape.

Organize and supervise all activities of CCS/PAS/ INT team

  • Report functionally to manager of GIT/ISAP/PAS Section
  • Ensure proper rampup and rampdown of the team as per the Bank requirement
  • Manage budget and capacity allocation according to priorities communicated by functional manager

Act as Tech Advocate/Architect advisor for the team for technical rework and obsolesce projects

  • Ensure a smooth endtoend implementation of the INT modules in charge using Global IT best practices as well as overall GIT quality framework
  • Ensure the proper UAT and production support of the modules delivered
  • Identify, evaluate and report risks and issues to ensure corrective and/or preventive measures are timely taken

Coordinate with other development teams of all the program initiatives in order to ensure consistency across projects and modules of different programs the core CMT systems are engaged with.

  • Coordinate with other development teams in order to optimise the global roadmap and associated constraints
  • Ensure the good usage of chapters in order to smoothly circulate the information inside and outside the team.
  • Coordinate with the integration team in order to align strictly the development with the product owner's priorities.

Manage and improve team capabilities

  • Ensure cohesion and commitment of the team on its assigned mission.
  • Evaluate staff members' skill/knowledge and recommend training plan, organize staff mobility and staff career development as needed by CMC Projects.
  • Make sure team members observe and respect the Bank's code of conduct and comply with Bank policies.
  • Organize and perform coaching to the team members to ensure continuous improvement.

Implement and refine project management processes in order to ensure projects success

  • Coordinate with program management in order to ensure an optimal usage of program methodology.
  • Propose and implement local tooling/processes improvement when necessary.

Perform Team Manager duties

  • Manage the team setup by identifying hiring needs and staffing with right profiles
  • Perform People manageme

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