Issue Discovery Product Operations, Tiktok Content

2 weeks ago

Singapore TikTok Full time
Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About The Team

The Content Ecosystem team at TikTok works to ensure the global content ecosystem is safe and enjoyable for its users.

The team develops strategies, policies and methodologies to keep the content ecosystem safe and sustainable in the long-term.

Responsibilities:

  • Responsible for the TikTok ecosystem issue discovery operations, discover the potential ecosystem issues with your experienced content knowledge, and collaborate with cross-functional teammates to build and improve the whole workflow, including issue identification, character analysis and collect, strategy and evaluation formulation, etc.
  • Design and improve an industry leading ecosystem monitoring mechanism to track various issues from internal and external channels, and judge ecosystem controversial and evolutionary cases to enhance overall operation efficiency.
  • Collaborate with cross-functional teams to streamline and improve the whole workflow to enhance the ability to identify and solve issues.

Qualifications:

  • Bachelor degree or above, with more than 3 years of work experience
  • Ability to understand the needs of content consumers, creators and diverse users, etc.
  • Outstanding collaboration and communication to build trusted relationships with cross functions
  • Strong at document writing, finding and analyzing problems

Preferred Qualification:

  • Good sense and understanding of ecosystem and content
  • Responsible and tenacious, can turn ambiguous problems into clear solutions; long-term value oriented.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

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