TikTok Shop

2 weeks ago

Singapore TIKTOK PTE. LTD. Full time
Roles & Responsibilities

About TikTok

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team

Ecommerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality.

Responsibilities

Serve as the global subject matter expert for all IPR-related risks and IPR risk governance trends, supporting GNE Regional teams.

Support regional teams by implementing end-to-end proactive and reactive programs to minimize IPR risks (counterfeit, copycat and etc.) in different product scenarios, such as listings, accounts, contents etc.

Support regional teams with capabilities and tools for them to investigate, manage and resolve high-impact brand related incidents and escalations around IPR issues.

Closely monitor media and global events to anticipate and mitigate potential brand-related risks. Use data to analyze trends, predict and fix problems before they happen.

Maintain close cross-functional partnerships with other teams to implement optimal solutions to IPR-related problems as well as outsourcing needs.

Qualifications

Minimum Qualifications

Bachelor's or Masters degree in computer science, operations research, statistics, mathematics, or equivalent fields.

Experience working in relevant industries, such as brand protection/relations, investigations especially intellectual properties/fraud related areas, risk management/ escalation handling.

Demonstrated capacity for critical thinking and analysis with strong attention to detail. - Ability to manage ambiguity and thrive in a fast-paced working environment.

Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels.

Excellent collaboration skills with internal and external cross-functional teams.

Preferred Qualifications

Project management skills, with experience in collaborating with different business and technical stakeholders. Able to develop and execute project plans, independently monitor, and ensure timely delivery of project deliverables.

Experience in E-commerce Intellectual Property Protection will be a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Tell employers what skills you have

Management Skills
Risk Governance
Strong Attention To Detail
Listings
Outsourcing
Interpersonal Skills
Critical Thinking
Mathematics
Operations Research
Risk Management
Channel
Project Management
Intellectual Property
Statistics

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