Front Desk Executive

2 weeks ago


Singapore BGC Group Full time

Location:

  • Singapore
  • Job Type:
  • Permanent
  • Reference:


JO Sectors
  • Customer Service
  • Salary:
  • Up to $3200 / month
    Purpose:

You will be part of a team interacting with students and parents of the Enrichment Centre attending to any enquiries and assisting them when needed.


Highlights:

  • Nearest

MRT:
Upper Thompson

  • Working hours: 3 weekdays (9.30am to 7.30pm) + 2 weekends (9am to 7pm)
  • Basic salary: $2800 $3200 (based on experience and qualification)
  • Benefits: Performance Bonus

Description:

  • Provide general front desk assistance to walkin students and parents.
  • Attend and respond to phone and online (website) enquiries about the enrichment centre's services, such as classes; teachers; and curriculums.
  • Handle and resolve special requests and complaints professionally; escalating to management when needed.
  • Assist students and parents with registration and scheduling changes matters.
  • Invoicing and payment processing via credit card or bank transfer for students
  • Administrative support and duties such as printing, photocopying, and scanning.
  • Other duties assigned.

Requirements:

  • Min. NiTEC holder specializing in Customer Service / Hospitality.
  • Prior experience in frontline customer service / hospitality front desk is advantageous.
Giovanna Widjaja

Outsourcing Team

Reg No:

R
BGC Group Pte Ltd

EA Licence number: 05C3053
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