Administrative & Operations Coordinator (Entry
3 weeks ago
Responsibilities:
- Manning Helpdesk and assist DS in answering telephone calls. Record all problems and issues raised as well as actions taken in system.
- For late reporting of MCs or request for urgent leave by CSOs, to consult and refer to DS.
- Assist DS/BOE in disseminating messages/instructions to CSOs at TOs/CCROs/TSCs.
- Monitor CSM logon/log off time and sales equipment status. Report to DS if there is discrepancy in the system.
- Handle enquiries from customers. Take down customers' particulars for calls relating to Deferred Refund/CC Claim etc.
- Make calls to internal or external customers for case follow up, obtaining bank details for filed lost report etc
- Dispatch, takeover or handover cash bags, cards and collection of envelopes
- Guide new staff to do sales, whenever necessary
- Perform sales, whenever necessary
- Cover Helpline staff duties, whenever necessary
- Proper filing of documents
- Handle distribution of items ie memo, stationary, poster, decal etc to CSOs at TOs, CCROs and TSCs are dispatched within stipulated time frame
- Check and monitor Company Ezlink/NETS Flashpay Card Travel Movement Record Book.
- Assist DS in prepare petty cash claims against Travel Movement Record Book
Requirements:
- Able to multitask
- Good stress tolerance
- People Oriented
- Good verbal and written communication skills
- Need to work across PH
Working Location:
- Tanjong Pagar
Working Hours:
- Shift Work
- Need to work across weekends and PH
- Earliest start at 7.45am, latest shift end at 11pm
- Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on
Job Types:
Full-time, Permanent, Contract
Contract length: 12 months
Salary:
$2, $2,500.00 per month
Benefits:
- Additional leave
- Employee assistance programme
- Promotion to permanent employee
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
- Yearly bonus
Experience:
- Warehouse experience: 1 year (preferred)
License/Certification:
- WSQ Operate Forklift (preferred)
Work Location:
In person
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