Administrative & Operations Coordinator (Entry

3 weeks ago


Tanjong Pagar, Singapore Catalyst Talent Strategy Consulting Full time

Responsibilities:

  • Manning Helpdesk and assist DS in answering telephone calls. Record all problems and issues raised as well as actions taken in system.
  • For late reporting of MCs or request for urgent leave by CSOs, to consult and refer to DS.
  • Assist DS/BOE in disseminating messages/instructions to CSOs at TOs/CCROs/TSCs.
  • Monitor CSM logon/log off time and sales equipment status. Report to DS if there is discrepancy in the system.
  • Handle enquiries from customers. Take down customers' particulars for calls relating to Deferred Refund/CC Claim etc.
  • Make calls to internal or external customers for case follow up, obtaining bank details for filed lost report etc
  • Dispatch, takeover or handover cash bags, cards and collection of envelopes
  • Guide new staff to do sales, whenever necessary
  • Perform sales, whenever necessary
  • Cover Helpline staff duties, whenever necessary
  • Proper filing of documents
  • Handle distribution of items ie memo, stationary, poster, decal etc to CSOs at TOs, CCROs and TSCs are dispatched within stipulated time frame
  • Check and monitor Company Ezlink/NETS Flashpay Card Travel Movement Record Book.
  • Assist DS in prepare petty cash claims against Travel Movement Record Book

Requirements:

  • Able to multitask
  • Good stress tolerance
  • People Oriented
  • Good verbal and written communication skills
  • Need to work across PH

Working Location:

  • Tanjong Pagar

Working Hours:

  • Shift Work
  • Need to work across weekends and PH
  • Earliest start at 7.45am, latest shift end at 11pm
  • Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Job Types:
Full-time, Permanent, Contract

Contract length: 12 months

Salary:
$2, $2,500.00 per month

Benefits:

  • Additional leave
  • Employee assistance programme
  • Promotion to permanent employee

Schedule:

  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Experience:

  • Warehouse experience: 1 year (preferred)

License/Certification:

  • WSQ Operate Forklift (preferred)

Work Location:
In person

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