Front Desk Associate

4 weeks ago


Singapore UNITED MEDICARE PTE LTD Full time
Roles & Responsibilities

About the role
As a member of our Front desk / concierge team, you will be responsible for delivering exceptional customer service to our nursing home resident and guest.


Manning the Front desk and service counters, you would be welcoming guests of the residents and efficiently coordinate their visit with the ward staff.


Core Duties

  • Handling guest inquiries, potential resident requests and complaints with a positive, professional and solutions-oriented approach
  • Assisting with the coordination and management of guest reservations of the visitation timeslot.
  • Support in the admission, discharge and administration of residents
  • Coordinate transportation of residents for appointments and other dispatch arrangements

Job requirement

  • Prior experience in a customer service or front office role. Some experience within the hospitality industry preferred.
  • Strong communication and interpersonal skills with the ability to engage with resident and guest.
  • A positive, friendly and helpful attitude with a passion for delivering exceptional experiences for resident and their guest
  • Proficiency in spoken and written English. Fluency in a Chinese dialect will be helpful in communicating with elderly residents.
  • 5-day work week with rotating rest day and shift. Able to work on Sat, Sun & PH
  • Rotating shift (8am-5pm & 11.30am-8.30pm)
  • Full time and Permanent part time role available

Tell employers what skills you have

Front Office
Microsoft Office
Written English
Interpersonal Skills
Exceptional Customer Service
Hospitality Industry
Administration
Communication Skills
Customer Service
Hospitality

  • Singapore Sentosa Development Corporation Full time

    Job Title: Front Desk Associate ManagerWe are seeking a highly motivated and experienced Front Desk Associate Manager to join our team at Sentosa Development Corporation. As a key member of our front office team, you will be responsible for leading a team of front desk associates and ensuring that our guests receive exceptional service.About the Role:Lead...

  • Front Desk Associate

    4 weeks ago


    Singapore ERA REALTY NETWORK PTE LTD Full time

    Roles & ResponsibilitiesThe Front Desk Associate is the first point of contact for our associates, visitors and clients, responsible for delivering exceptional customer service, managing front desk operations, and providing administrative support to the office. This role is essential in creating a welcoming environment and ensuring smooth daily...

  • Front Desk Associate

    4 weeks ago


    Singapore ERA REALTY NETWORK PTE LTD Full time

    Roles & ResponsibilitiesThe Front Desk Associate is the first point of contact for our associates, visitors and clients, responsible for delivering exceptional customer service, managing front desk operations, and providing administrative support to the office. This role is essential in creating a welcoming environment and ensuring smooth daily...


  • Singapore MIND WHAT MATTERS PSYCHOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesRole•⁠ ⁠Customer Service; Handle reception and routine clinic administrative dutiesReceive client enquiries, assist in appointment scheduling and payment-related matters Train and supervise interns in front desk-related matters•⁠ ⁠Define and implement efficient front desk processesStay up-to-date with clinic's standard...

  • Front Desk

    4 weeks ago


    Singapore YOGA MOVEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesOVERVIEW:The Yoga Movement Full Time Front Desk Staff will be responsible for the inner workings of their Studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations. The Front Desk Staff will be responsible for how...

  • Front Desk

    2 weeks ago


    Singapore YOGA MOVEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesOVERVIEW:The Yoga Movement Full Time Front Desk Staff will be responsible for the inner workings of their Studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations. The Front Desk Staff will be responsible for how...


  • Singapore Shangri-La Singapore Full time

    Job DescriptionAs a Front Desk Supervisor, you will be responsible for ensuring smooth and efficient front office operations at all times. You will supervise and lead service associates in their daily activities, upsell rooms to meet guests' needs when appropriate, and ensure guest requests are fulfilled in a professional and timely manner.The ideal...


  • Singapore MURRAY PTE. LTD. Full time

    As a Hotel Front Desk Associate with MURRAY PTE. LTD., you will play a vital role in providing exceptional guest experiences at our luxury boutique hotel group in Singapore.Key Responsibilities:Process guest check-ins and room assignments according to hotel policies and procedures.Assist guests with luggage, safety box, additional room keys, and...


  • Singapore Sentosa Development Corporation Full time

    Shangri-LaRasa Sentosa, Singapore At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the...


  • Singapore ENCOMPASSE Full time

    Roles & ResponsibilitiesOutbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities• Meet and achieve the individual and company’s key performance indicators• Acquire a strong knowledge of the products and services, culture and processes• Provide quality customer service...


  • Singapore CapitaLand Full time

    Job Description:We are seeking a talented and experienced individual to fill the position of Executive, Guest Service at CapitaLand. In this role, you will be responsible for providing exceptional guest service and support to our hotel's front desk operations.The successful candidate will have a strong background in hospitality and customer service, with...

  • Front Desk Host

    1 day ago


    Singapore CapitaLand Full time

    We are seeking a skilled Front Desk Host to join our team. As a key member of our Front Desk team, you will be responsible for providing exceptional service to our residents.Your key responsibilities will include:Creating a warm and welcoming atmosphere that exceeds our guests' expectationsAssisting residents with check-in and check-out proceduresEnsuring...


  • Singapore Song Consulting Pte Ltd Full time

    Song Consulting Pte Ltd is seeking a skilled Front Desk Operations Specialist to join our team. This role will involve managing the day-to-day operations of the front desk, including greeting and assisting members and visitors, handling inquiries, and maintaining accurate records.The ideal candidate will have previous experience in front desk operations,...

  • Front Desk

    1 week ago


    Singapore LINKEDCORP HR CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Scopes:Assist clients to complete accident report and key into the system To type and submit cost of repair estimates and arrange for survey Comfortable dealing with clients Meticulous with details Support Office Manager and team in other Admin duties. Fast pace environmentRequirements:Comfortable dealing with clients (likes...


  • Singapore This is an IT support group Full time

    About UsCapitaLand Group is one of Asia's largest diversified real estate companies, with a portfolio spanning over 260 cities across more than 40 countries.Job OverviewWe are seeking a highly skilled Guest Experience Coordinator to join our team. Key responsibilities include:Delivering exceptional guest experiences through personalized serviceManaging guest...

  • Front Desk Officer

    2 weeks ago


    Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesManage incoming calls, address inquiries, and relay messages as needed. Welcome, register, and announce the arrival of customers. Direct visitors to their designated locations upon check-in. Oversee incoming mail, packages, and petty cash at the front desk. Organize and maintain hardcopy filing of monthly reports for the front...

  • Front Desk

    2 weeks ago


    Singapore THE ASSEMBLY PLACE HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesGreet guests warmly and provide a welcoming atmosphere. Perform check-in and check-out procedures efficiently. Manage room reservations and cancellations via phone, email, and online booking systems. Provide accurate information about hotel facilities, services, and local attractions. Handle guest inquiries, requests, and...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Front Desk Receptionist to join our teamAs the Front Desk Receptionist, we rely on you to:Provide all-rounded guest services such as checking in and out Contribute towards a memorable hotel experience for all guests Handle all guest requests in a timely, professional, and...


  • Singapore Management Development Institute of Singapore Full time

    Company OverviewThe Management Development Institute of Singapore is a leading provider of education and training solutions. We offer a range of programs designed to meet the needs of individuals and organizations alike.About the RoleAs a Front Desk Support Specialist, you will play a critical role in providing exceptional customer service to our students...


  • Singapore CORESTAFF PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is one of the distributors of luxury and electric cars in Singapore. They are looking for Front Desk Officer/ Receptionist to join their team now About the role:We are seeking a proactive and organized Front Desk Officer/ Receptionist to manage reception duties, handle calls, coordinate mail and visitor check-ins, and...