Front Desk Associate Manager

4 days ago


Singapore Sentosa Development Corporation Full time
Job Title: Front Desk Associate Manager

We are seeking a highly motivated and experienced Front Desk Associate Manager to join our team at Sentosa Development Corporation. As a key member of our front office team, you will be responsible for leading a team of front desk associates and ensuring that our guests receive exceptional service.

About the Role:
  • Lead and manage a team of front desk associates, providing guidance and support to ensure excellent customer service delivery.
  • Develop and implement strategies to improve front desk operations, ensuring seamless and efficient check-in and check-out processes.
  • Collaborate with other departments to resolve any issues or complaints, ensuring prompt and effective resolution.
  • Maintain accurate records and reports, providing insights and recommendations to improve guest experience.

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