Tech Support
3 weeks ago
Key Responsibilities:
- Provide technical support for hardware, software, and network issues.
- Manage IT infrastructure, including troubleshooting and system maintenance.
- Oversee tech operations to ensure smooth day-to-day functioning.
- Implement and optimize digital tools, systems, and workflows.
- Work closely with teams to support technology-driven initiatives.
- Maintain data security, backups, and compliance with IT policies.
- Assist with onboarding and training employees on company systems.
- Collaborate with vendors for tech solutions and improvements.
- Understand department work processes and develop Standard Operating Procedures (SOPs) to enhance efficiency and consistency.
Requirements:
- Proven experience in IT support, tech operations, or a related field.
- Strong problem-solving skills and ability to troubleshoot technical issues.
- Proficiency in VBA, C++, Java, JavaScript
- Ability to manage multiple tasks and work independently.
- Good communication skills and a customer-focused mindset.
- Experience with cloud-based systems, cybersecurity, or automation tools is a plus.
Tell employers what skills you have
Sponsorship
Application Performance Management
Troubleshooting
Hardware
Automation Tools
JavaScript
VBA
DynamoDB
Customerfocused
Good Communication Skills
Zendesk
Java
C++
Technical Support
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