SALES SUPPORT CO-ORDINATOR

3 weeks ago


Singapore DR. WHO GLOBAL WATERTECH (S) PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities

  • Manage targeted orders and monitor delivery status;
  • Attend to inbound calls from customers;
  • Handling incoming enquiries, complains and feedback and resolve them in accordance with the company’s standards;
  • Resolve all in scope enquiries and take appropriate escalation actions when required;
  • Provide alternatives solutions with excellent customer service via phone calls and emails;
  • Follow-up with customer, when necessary, in a timely manner;
  • Liaise with internal department to solve customer’s issue;
  • Coordinate with delivery team on orders;
  • Coordinate and provide sales support to the sales team;
  • Maintain proper filling system;
  • To perform any ad hoc assignments as assigned by immediate superior

Job Requirements

  • Meticulous and detail oriented as the job requires documentation work;
  • Able to work in fast pace environment;
  • Excellent telephone etiquette with passion in customer service;
  • Possess initiative to respond to customers’ needs with a commitment and customer service skills;
  • Proficient in MS Office
  • Good team player

Please forward your resume in MS WORD FORMAT to yvvonnelum@drwhohub.com sherinazhao@drwhohub.com

Interested application kindly state your expected salary, last drawn salary and starting date


Tell employers what skills you have

Customer Service Skills
Microsoft Office
Microsoft Excel
Operational Excellence
ERP
Taskoriented
MS Office
Weight
MS Word
Audits
Supply Chain Management
Wellbeing
Team Player
Microsoft Word
Customer Service
Shipping
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