Application Support

Roles & Responsibilities•Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)•Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions•In charge of the inventory of all the Applications used in the company as well as regular check of Active and...

Roles & ResponsibilitiesAs a Technology Support II team member in Consumer & Community Banking Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions...

Roles & ResponsibilitiesThe Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.The Candidate shall have at least five (5) years of work experience in IT application systems, including operation support experience and exposure to end-to-end software development lifecycle (SDLC). Experience...

Roles & ResponsibilitiesJob Requirements:The Candidate shall have at least TWO (2) years of working experience in IT development and maintenance activities such as system analysis and design, deployment, preparing and executing testcases, debugging, troubleshooting and operational support. The Candidate is preferred to have working experience to...

Roles & ResponsibilitiesMinimum of 4 years of IT experience, with at least 2 years in the banking payment domain. Strong technical knowledge of RHEL, JBOSS, SQL (Oracle/MariaDB), and Shell scripting. Experience in the banking industry, particularly in managing or implementing Security Applications. Preferable experience with ForgeRock or other Identity...

Roles & ResponsibilitiesHighlightsStandby support (Overseas timing) Global derivatives exchanges such as CME, EUREX, ICE, ASX, SGX or OSE Low-Latency Trade Execution and Algorithmic Trading Linux OS and Network Troubleshooting Client Support and Exchange ConnectivityJob Descriptions:Respond promptly to support requests and enquiries from clients. Work...

Roles & ResponsibilitiesSkills Must have:Good SQL skill in Postgres/Oracle RDBMS. Good hands-on software development skill with experience in multiple data related projects and Java (Spring, Maven). Experience in unit testing and regression testing. Possess positive learning and collaborative mindset. Strong analytical and problem solving skills.Skillset...

Roles & ResponsibilitiesSummary: Responsible in supporting, troubleshooting and fixing application errors that arise across a business.Reports to: Senior Manager, PMORole and Responsibilities:Provide all levels of application support, handling change requests and project coordination. Analyze and troubleshoot application errors raised by business users. ...

Roles & ResponsibilitiesJob Title: IT Application Support Specialist (Banking Applications)Type: Perm roleLocation: Central SingaporeJob Summary:The IT Application Support Specialist will be responsible for maintaining and supporting existing IT systems and the Bank's Core Application. This individual will be part of the IT Application team, ensuring the...

Roles & ResponsibilitiesJob Summary:The Application Support Engineer will be responsible for providing high-quality technical support for our software applications. This role requires a strong understanding of Java development, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key...

Roles & ResponsibilitiesLocation: CentralResponsibilities:Provide level 1 support for Core Banking System (Avaloq) Problem and incident analysis and management - Attend to daily issues receive by IT Service Desk Perform daily and monthly IT operational tasks to ensure applications run smoothly. Provide Application server support and administration ...

Roles & ResponsibilitiesWe are seeking experienced Application Support Developer to provide Level 1 (L1) and Level 2 (L2) support for our 24x7 business applications. This role involves providing high quality support for our applications, resolving technical issues at both Level 1 and Level 2, ensuring timely and effective resolution in line with SLAs. The...

Roles & ResponsibilitiesWe are seeking experienced Application Support Developer to provide Level 1 (L1) and Level 2 (L2) support for our 24x7 business applications. This role involves providing high quality support for our applications, resolving technical issues at both Level 1 and Level 2, ensuring timely and effective resolution in line with SLAs. The...

Roles & ResponsibilitiesPosition SummaryThe Application Support Engineer will be part of a team of engineers who will be required to play a crucial role in troubleshooting, resolving technical issues, and carrying out day to day operational activities primarily responsible for providing application support to a suite of Payments System applications in...

Roles & ResponsibilitiesKey Responsibilities:Application Deployment and SupportAssist in deploying enterprise-level applications, ensuring smooth implementation and minimal disruption. Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.Business Process EvaluationAnalyze current business processes to identify...

Roles & ResponsibilitiesJob ResponsibilitiesPlan and carry out the new setup Provide guidance to the application user Provide application troubleshooting Log, escalate, and follow through with issues raised by users Support in the testing of new applications and enhancement patches Conduct training for users on the use of the applicationJob...

Roles & ResponsibilitiesApplications Support Specialist (Banking Application)Be part of the IT Application team to maintain existing IT Systems and Bank's Core Application by providing immediate attention to the daily issues received by IT Service Desk.ResponsibilitiesProvide 1st level support for Core Banking System (Avaloq) Problem and incident analysis...

Roles & ResponsibilitiesOur client, one of Asia-Pacific's leading organizations is looking for:Application Support EngineerDegree in Information Technology (IT), Engineering, Computing, Computer Science or equivalent qualification, with ITIL Foundations certification Minimum 5 years of work experience in IT application systems, including operation support...

Roles & ResponsibilitiesPosition OverviewWorking within the Embedded SRE organisation, the role will be expected to perform the RTB (run the business) activities for the business that we support. The Application Support Analyst will be expected to work on on-call rotations to handle, triage and escalate on alarms and issues that may arise during their shift....

Roles & ResponsibilitiesThe main goal of the L2 Application Production Support role is to ensure the smooth operation and stability of applications, primarily on the Boomi platform, as well as other enterprise application platforms. Respond promptly to issues, manage production data migrations, and oversee production database operations. Ensure application...