Regional Study Coordinator

2 weeks ago

Singapore LABCORP DEVELOPMENT (ASIA) PTE. LTD. Full time
Roles & Responsibilities

Responsibilities/Duties

  • In this role you will be responsible for managing clinical projects to ensure the successful delivery of all lab services, including kits shipment, sample testing and sample management of a clinical study for the Asia region
  • Act as regional liaison between Labcorp Central Lab Services (CLS) Global Study Manager and various CLS departments involved in the clinical protocol
  • Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the Asia platforms and through all study stages, from set-up to closure
  • Review the study Statement of Work, a document that specifies the scope of services CLS will perform for a clinical protocol and contains information approved by the sponsor and necessary to define the protocol specific database, to ensure regional feasibility and make appropriate recommendations to the Study Design Lead
  • Ensure a detailed knowledge of the Statement of Work specifications and very good understanding of how they impact every lab services aspect of the clinical trial
  • Manage day-to-day regional study related activities, including responding and resolving challenges in logistics, lab tests resulting, monitoring and study supplies, keeping the Global Study Manager informed of any study development
  • Monitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loop
  • Responsible for implementing monitoring and setting up of local performance metrics and taking corrective actions when needed.
  • Liaise with the Global Study Manager for any tasks assigned to the Regional Study Coordinator as part of the Global Monitoring Plan
  • Demonstrate ability to work in a matrix environment where task assignments can be channeled down to be completed by Regional Study Coordinators while other task assignments will need to be delegated to other functional groups; demonstrate flexibility in handling both categories of tasks
  • Participate in functional meetings, learning forum and provide input, keeping processes up to date
  • Support a culture of continuous improvement, quality and productivity
  • Support CLS Global Project Management strategy and deliver outstanding customer satisfaction and performance

Qualification:

  • Bachelor Degree in relevant fields.
  • Relevant professional / internship experience in clinical research or pharmaceutical industry will be an advantage
  • Ability to use computer and office software applications (e.g. Microsoft Word, Excel, MS-Access and Outlook)
  • Strong interpersonal skills
  • Influence and negotiation skills
  • Demonstrated ability to plan and prioritize.
  • Demonstrated communication and organizational skills.
  • Demonstrated attention to detail.
  • Proven ability to excel in a fast paced environment
  • Proven teamwork
  • Proven experience and knowledge of processes and tools used in department
  • Demonstrated ability to liaise with internal departments
  • Demonstrated ability to facilitate meetings
  • Demonstrated participation in process improvement initiatives
  • Liaising with China counterparts is expected, proficiency of Chinese is essential

Tell employers what skills you have

Interpersonal Skills
resolving client issues
problem solving skills
Project Coordinator
resolving project issues
Collaborative Problem Solving
Project Management
Attention to Detail
Office Software
Customer Satisfaction
Customer Service

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