APAC Sales Support Associate

2 weeks ago

Singapore WELLS FARGO BANK, NATIONAL ASSOCIATION Full time
Roles & Responsibilities

About this role:


Wells Fargo is seeking a Capital Markets Middle Office Specialist to join our APAC Sales Support team, predominately focused on covering the Japan sales team.


In this role, you will:

  • Provide operational support for Fixed Income Credit/Rates sales desks across Asia (focused primarily on Japan) covering products including but not limited to Cash Bonds, US Treasuries, Mortgage-Backed Securities, Futures and OTC derivatives products.
  • Perform daily front to back trade processing such as: Trade allocation, CTM trade affirmation and allocation, trade confirmation and SSI management
  • Daily failed trade and risk management.
  • Manage and build relationships with external clients, including email and phone query management, and act as the single point of contact for clients.
  • Liaise with other support and control divisions such as Trading Middle Office and Settlement on resolution of day-to-day issues.
  • Liaise and maintain relationships with global partners such as IT, COO, Ops Risk and Project Management.
  • Take initiative to improve operational efficiency and ensure processes are performed in a robust and controlled environment
  • Participate in UAT and new product initiatives.

Required Qualifications:

  • 2+ years of Capital Markets industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Proficient in written and spoken Japanese due to internal and external stakeholder engagement

Desired Qualifications:

  • Bachelor's degree in finance or relevant disciplines with minimum 5 years of relevant experiences
  • Relevant experiences in Credit and Rates related products is an advantage
  • Excellent communication and interpersonal skills with strong analytical/problem solving skills
  • Detail orientated with strong sense of control
  • Experience with CTM is an advantage
  • Able to work on flexible hours to accommodate covering Japan business

We Value Diversity


At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.


Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.


Tell employers what skills you have

Front Office
Settlement
Derivatives
Middle Office
Investment Banking
Risk Management
Securities
Banking Operations
Capital Markets
Sales Operations
Application Support
Fixed Income
Japanese

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