APAC Sales Support Specialist

3 weeks ago


Singapore WELLS FARGO BANK, NATIONAL ASSOCIATION Full time
About the Role

This Capital Markets Middle Office position is open for a highly skilled professional to join our APAC Sales Support team at Wells Fargo Bank, National Association. Based in Asia, you will work predominantly with the Japan sales team.

The successful candidate will be responsible for providing operational support for Fixed Income Credit/Rates sales desks across Asia, primarily focused on Japan. This includes but is not limited to Cash Bonds, US Treasuries, Mortgage-Backed Securities, Futures and OTC derivatives products.

A key aspect of this role is daily front to back trade processing, such as trade allocation, CTM trade affirmation and allocation, trade confirmation and SSI management. Additionally, you will perform daily failed trade and risk management tasks, ensuring robust control over operational processes.

You will also manage and build relationships with external clients through email and phone query management, acting as the single point of contact for clients. Effective communication and collaboration with other support and control divisions, such as Trading Middle Office and Settlement, are crucial for resolving day-to-day issues.

Liaising and maintaining relationships with global partners like IT, COO, Ops Risk and Project Management is also essential. The ideal candidate will take initiative to improve operational efficiency and ensure processes are performed in a controlled environment.

This position offers an excellent opportunity to develop your skills in UAT and new product initiatives, driving innovation and growth within the company.

Key Requirements

To succeed in this role, you will need 2+ years of experience in the Capital Markets industry or equivalent demonstrated through work experience, training, military experience, education. Proficiency in written and spoken Japanese due to internal and external stakeholder engagement is also necessary.

Desirable Qualifications

Bachelor's degree in finance or relevant disciplines with minimum 5 years of relevant experiences is desirable. Relevant experiences in Credit and Rates related products is an advantage. Excellent communication and interpersonal skills, strong analytical/problem solving skills, detail orientation, and a strong sense of control are essential for success in this role.

This position requires flexibility to accommodate covering Japan business, including working flexible hours if needed.

Benefits

We offer a competitive salary package, estimated to be around $80,000-$100,000 per annum, depending on location and experience. Additional benefits include health insurance, retirement savings plans, paid time off, and opportunities for career growth and development.

At Wells Fargo

We value diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture.

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