Associate HR Executive

3 weeks ago


Singapore ERA REALTY NETWORK PTE LTD Full time
Roles & Responsibilities

We are on the lookout for an Associate HR Executive to join us. This is a front-line position and will be part of the Associate HR support team that acts as the first point of support for agents' HR matters

Job Responsibilities:

  • Provide prompt frontline services and perform admin tasks.
  • Assist in real estate salespersons licensing matters such as registration and resignations and recruitment.
  • Attending to walk-in, phone and email enquiries
  • Maintain proper filing and disposal of confidential documents
  • Identify and assess our salespersons' need to achieve satisfaction
  • Build sustainable relationships and trust with our salespersons through open and interactive communication
  • Handle complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
  • Take the extra mile to engage our salespersons

Requirements:

  • At least 1-2 years of relevant working experience in customer front desk fronting
  • Proficient in MS Office applications
  • Strong interpersonal and communication skills
  • A team player who fosters a cooperative work environment

Who will thrive in this role?

  • You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquires is something that comes naturally to you.
  • Excellent time management and communication skills
  • High attention to detail

Tell employers what skills you have

Licensing
Microsoft Office
Tax
Administration
Attention to Detail
Time Management
Communication Skills
Resource Management
Team Player
Human Resources
Real Estate
People Management

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