Salesforce Business Analyst

3 days ago


Singapore FPT ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Connect with stakeholders and business partners to discuss the customer requirements and related problems
  • Connect with the team of developers for discussion on the technical matters of the Salesforce software
  • Direct the authorities and help them by providing insights to devise a plan of action
  • Should make sure that there is a clear understanding of concepts amongst the personnel involved
  • Train the other executives in the Salesforce team by providing them with suitable and practical training.
  • Explain to the Salesforce team the various operations of the Salesforce in different fields
  • Maintain security of the information acquired from the software by working on the visibility of the tools and platforms.
  • Create multiple dashboards to cater to the needs of the Salesforce users by taking into consideration the business functionalities and requirements

Experience and skills requirements

  • Minimum of 5 years of salesforce.com analyst/administrator experience required
  • Bachelor Degree with additional Education/Training in a Business Functional Area or equivalent
  • Use Case Development, Software Requirements Specification, Functional Specification, RUP, UML & familiarity with Software Design, Software Configuration Management, Software Engineering Process, Software Engineering Management, Software Engineering Quality
  • Strong Salesforce knowledge
  • Program management operations experience
  • Communication & enablement skills

Tell employers what skills you have

UML
Revenue Management
Management Skills
Performance Enhancement
Operational Excellence
Engineering Management
Information Management
Business Analysis
Sales Management
Software Engineering
Program Management
Software Design
Software Configuration Management
Business Process
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