IT Business Analyst
1 month ago
Business Analyst (Salesforce)
- Working Hours: Mon-Fri
- Working Location: Central, Singapore
- Salary Package: $8800
- Job Type: 1 year Contract (renewable)
About the Role:
We are seeking a detail-oriented Business Analyst (Salesforce) to bridge the gap between business needs and Salesforce technology solutions. You will play a pivotal role in gathering requirements, analyzing processes, and ensuring the successful implementation of Salesforce solutions that drive business efficiency and growth.
Key Responsibilities:
- Collaborate with stakeholders to gather and document business requirements for Salesforce projects.
- Translate business needs into functional and technical specifications for Salesforce configurations and customizations.
- Work closely with developers and Salesforce administrators to design and implement solutions.
- Conduct gap analysis and recommend process improvements.
- Develop user stories, workflows, and wireframes to illustrate solutions.
- Facilitate workshops, user training, and knowledge transfer sessions.
- Perform end-to-end testing to ensure quality delivery.
- Maintain documentation for processes, configurations, and solutions.
- Stay updated on Salesforce capabilities and recommend best practices.
Key Requirements:
- Bachelor’s degree in Business, IT, or related field.
- Proven experience as a Business Analyst, preferably in Salesforce projects.
- Strong understanding of Salesforce functionalities, including Sales Cloud, Service Cloud, and integrations.
- Proficiency in gathering and documenting business and functional requirements.
- Experience in tools such as JIRA, Confluence, or similar project management systems.
- Strong analytical, problem-solving, and communication skills.
- Salesforce certifications (e.g., Salesforce Administrator or Business Analyst) are a plus.
Why Join Us?
- Opportunity to work on impactful Salesforce projects in a dynamic environment.
- Competitive compensation and benefits package.
- Professional growth opportunities through training and certifications.
If you are passionate about leveraging Salesforce to solve business challenges, we’d love to hear from you
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
- Contact you about potential opportunities.
- Delete personal data not required at this application stage.
- To withdraw consent, email dpo@scientecconsulting.com.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781
Tell employers what skills you have
Wireframes
Salesforce.com Implementation
Salesforce.com Certified Developer
UAT
Confluence
Salesforce
User Stories
Business Analysis
Agile
Technology Solutions
Project Management
JIRA
Communication Skills
User Acceptance Testing
Consulting
Business Process
Business Analyst
Bridge
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