IT Support
4 days ago
· ITC Help Desk Specialist (Microsoft)
· Have 1 year of working experience
· Must be familiar with level support with tickets and resolving issues accordingly
· Familiar with Service support Matric as well as the Severity of the service level and resolve them accordingly
· Have working experience in windows 10/11, Microsoft Office suite
· Have experience working with Microsoft Active Directory, or Exchange preferred
· Familiar with handling user enquiries, creating and deleting accounts, and grant and deleting access permission.
· Must be a Fast learner, adaptable and able to work independently
Tell employers what skills you have
Troubleshooting
Microsoft Office
Technical Assistance
Ticketing
Active Directory
Information Technology
Service Level
Microsoft Exchange
Adaptable
Windows
Customer Service
Able To Work Independently
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