Customer Service Executive @ Jurong East
4 weeks ago
Job Overview
Join a dynamic team where customer satisfaction is our top priority We are looking for a Customer Service Executive to support our supply chain operations, ensuring smooth sales and after-sales processes. If you thrive in a fast-paced environment and enjoy delivering exceptional service, we’d love to hear from you
Key Responsibilities
- Handle customer inquiries via phone and email, providing accurate product information and support.
- Ensure timely follow-ups on delivery schedules and deadlines.
- Maintain an up-to-date and accurate customer database.
- Process sales orders in SAP and coordinate on-time customer deliveries.
- Ensure sales invoicing is correctly linked to orders and rebates.
- Update monthly sales forecasts and contribute to budget reporting.
- Adhere to company certification standards (e.g., ISO).
- Assist with additional assignments as required by the superior or General Manager.
What We’re Looking For:
- Entry-level candidates are welcome to apply
- Proficiency in SAP and Microsoft Office.
- Passionate about delivering excellent customer service.
- Resourceful, proactive, and results-driven.
- Strong team player with a positive work attitude.
- Ability to work independently in a fast-paced environment.
- Start work immediate will be good
What We Offer:
- Salary will commensurate with relevant experience.
- Career growth opportunities in a supportive work environment.
- Be part of a company that values service excellence and innovation.
How to Apply: Click "APPLY NOW" or send your CV to phoebe@link2.com.sg.
Please Note: Only shortlisted candidates will be contacted.
Ngiew Win Min (Phoebe)
CEI Reg: R1550476
Link2 Manpower Pte Ltd
EA License No: 22C1131
Tell employers what skills you have
Aftersales
Ability To Work Independently
Interpersonal Skills
Supply Chain
Invoicing
SAP
Freight
Communication Skills
Service Excellence
Shipping
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